We focus exclusively on private experiences for a personal touch that makes every moment count.
Every experience is hand-picked and vetted by our team. These are the select few that meet our standards.
Let our in-house team of travel specialists handle the details so your visit is stress-free from start to finish.
Six hours of private, expert-guided access to New York — with a dedicated driver, a flexibly curated route, private transfers to and from your hotel, and a guide who brings every story to life.
The architecture that made Midtown legendary, from the streets where the skyscraper race began to the iconic SUMMIT One Vanderbilt, with skip-the-line entry and a cocktail in the clouds included.
Culture, contrasts, character — this is the real New York.
Moments of tragedy and stories of heroism.
A personalized journey through centuries of treasures, led by an art expert.
A culinary and cultural exploration of Brooklyn's scenic, storied neighborhood.
Learn to dance with a professional Broadway artist
A rare peek behind the scenes of Broadway
Learn to mix, top, and bake your perfect pie.
Mindy C did a phenomenal job engaging everyone of all ages in her storytelling. Made the whole day an enjoyable breeze. Well done!
Steve is a fantastic guide. As a born & bred local, he interspersed his mountain of general knowledge with fascinating and informed local insights. We absolutely loved the tour with him and can't recommend him highly enough. Respond to review
Liam is the best guide. I learned every secret that Rockefeller Center's architecture has to offer. And the view from the top... wow! Simply amazing.
Excellent tour, lots of interesting facts not only about Rockefeller Center but also NYC itself and the history of the area. Rob was a great guide.
Can we give 6 stars? We had so much fun and learned so much about Rockefeller Center. We also had tickets to Top of the Rock included, and this is a must have. The view is very special and spectacular.
Joseph was a fabulous guide, informative, fun, and very organized. He made sure we got the full experience, while our skilled driver handled everything smoothly. Highly recommend!
The trip was fun and relaxing. Joseph explained everything about NYC history. It was a very lovely tour. We had a really good time with family.
This tour is an absolute must! We rode to Brooklyn in a warm, comfortable bus. Jorge, our guide, was FANTASTIC. I can’t tell you how much I enjoyed this experience.
Very nice tour with a funny tour guide. It was definitely worth doing the tour. 4 entertaining hours.
Paul was excellent! Very informative and funny! He quickly made the 6 of us on the tour feel like old friends.
Jorge had so many stories at his fingertips about the history of the houses and the displays. The tour exceeded my expectations in so many ways!
Great tour with Mindy as tour guide. Native New Yorker with a lot of knowledge of the Rockefellers. We loved the hidden spots we wouldn't have noticed without Mindy.
The tour was interesting. Mindy pointed out the various art throughout the architecture and that was interesting. The Top of the Rock was amazing! All the staff we encountered were so nice and friendly to us.
Paul was a super guide. He was enthusiastic and knowledgeable and we would thoroughly recommend him and the tour. He went above and beyond to make sure that we had our tickets for the Top of the Rock.
Excellent and very informative. Well worth the fee and great local knowledge. Anecdotes were really good and took our minds off the weather.
Peter was a very informative tour guide. He informed us he was the 2nd best tour guide in NYC lol. We hope our rating elevates him to Number 1. Tour is highly recommended and definitely worth the money. Museum was wonderful. It was a moving and solemn experience. Don't rush yourselves, allow plenty of time and go early. Awesome day.
I already knew a lot about 9/11 from years of documentaries and this tour still provided a lot of new information. Jared was a great tour guide who could answer all my questions and had a great personality. I highly recommend this tour!
Ibeth was a great guide. It was chilling listening to her recounting of events from the perspective of a witness to the events at Ground Zero.
Best 1.5 hours we spent in NYC. A moving insider's perspective on the events of that day and every part of the memorial. John leaves the audience with an uplifting message of hope and perseverance.
Wonderful tour with guide Cris Lee and the unparalleled museum, by far one of the best in New York.
Guide was really friendly, humorous and knowledgeable! He explained very well too. 10/10 and would definitely recommend to all!
Alison gave us an insider's view of what it was like to be in the city that day — how NYers learned what was happening and the emotions they experienced watching the tragedy unfold up-close.
Great informative tour of the Met. Our guide, Chris, was incredibly knowledgeable and also entertaining!
A big thank you for this rewarding moment! We recommend this tour, and the guide is very nice and attentive.
The tour was excellent and gave us a deeper understanding of the events of 9/11, told with compassion and respect by Nick, our guide. This tour is the perfect introduction to the museum.
Our guide was wonderful! So informative and patient. He showed us most of the areas and very important pieces. We went back there after the tour was over to see more!
Tim really gave us a meaningful tour. He is a New Yorker who actually was in the city that day. It is one thing to visit the site on your own, and another, more rich and meaningful experience, to be led by Tim.
The stories are personal and quite painful, but they are balanced with hope and resilience. Jaclyn was a wonderful guide and this tour is something I will always remember.
Our tour guide Maya was the best! We loved the personal stories she shared with all of us as well all interesting facts about the World Trade Center. I would recommend this tour to anyone visiting NYC.
We had an amazing tour of Ground Zero with Tim. He took the time to share events, personal stories and accounts. He shared so many places and brought the timelines to life.
Sean was amazing. We had our kids with us and they soaked in every word he said. After the tour, they asked us to quiz them on 9/11 and they knew some of the smallest details.
Our tour guide had plenty of stories to share with his own personal touch. I had a ticket to visit the Freedom Tower, and I highly recommend you choose this add on. The views are unreal.
Jimmy was the best and took great care of us! I appreciated how real he was when he went through the content and his own personal account. 5 stars hands down!
Our guide Arun has such a heart-full and thoughtful way about him and great knowledge as he relates his personal experience and true stories of 9/11. This is a tour that you have to do.
Sean was incredibly knowledgeable and sensitive with such important stories to help the legacy of the fallen families stay alive. Incredible and humbling experience!
Our group appreciated Ben's very informative and enjoyable tour around Wall Street about its history and powers that made it. Ben was very knowledgeable and gladly answered our questions!
I really enjoyed the Wall Street Insider tour with Julie. I would very much recommend this tour to anyone visiting lower Manhattan as it really helps you to get more out of your visit.
Awesome experience. Insightful, educational, and fun. Dana was amazing too — knowledgeable, friendly, articulate. Highly recommended!
Dana has in-depth knowledge of the financial industry and history of its evolution. Very interesting tour and highly recommend.
The tour was very interesting and entertaining. I discovered so much about New York and the foundation of our economy. Dana had so many great stories and was so well informed!
Dana did a fantastic job describing the history of Wall Street. She personalized the tour with her and her family's experience as Wall Street traders.
Tour with Jarred was very informative. Jared is very knowledgeable and enjoyable. Very glad we took this tour. Thank you!
Amazing tour guide with excellent knowledge and very friendly. Would recommend for anyone with any form of interest in Wall Street or Finance.
Great tour guide and excellent historical references. We truly learned how the city was built from commerce. Our tour guide had great recommendations afterwards.
Excellent guide from James who worked on Wall St for over 25 years. He is very knowledgeable but wears it lightly and is very funny along the way. We learnt a lot and had a lot of fun.
Our tour guide, Nicola, was very engaging and shared interesting and unexpected stories of the area around NYSE. He also did a nice job of including the children who were part of the tour group.
Peter was a great guide. He was personable and knowledgeable. Our college age son didn't want a long tour and this 90 minute wall street tour was perfect. We learned a lot. Recommend this tour!
This was the perfect tour to get a sample of NYC if you only have a short time to do it. For only 6 hours, you see a ton of sights, and really get to experience the highlights of the city. Lyndsey was an excellent guide, very knowledgeable, and kept all 15 people in the group!
Lindsey our tour guide was amazing. We learned a ton about the city, got to visit a number of key places, and the small group made it very personal. Highly recommend!
We really enjoyed this tour. It was cool to learn so much about this area and its history. Our tour guide was Max and he was awesome. He was knowledgeable and entertaining. I would recommend it.
This is an awesome 2 hour walking tour of this fascinating area in NYC. The knowledge of our guide Marella was of high standard and the pace of the tour was perfect. Not too fast but also not too slow. Really enjoyed this tour on our first day in NYC — gave us a very good introduction.
What a fantastic tour with a GREAT guide! We learned so much! I would absolutely recommend this to locals and out of towners that want to learn more about these unique neighborhoods as well as get great advice on where to eat, shop, and things to see! 😍
Very interesting tour. It gave an idea of the "real" NYC. The tour guide gave us a lot of useful information. Thanks, Chris Lee!
We had an amazing time touring the Statue of Liberty and Ellis Island. We opted in on the express tour and James did not let us down. He was kind and considerate, knowledgeable, and not to mention full of witty jokes along the way. Definitely made the tour worth the price.
Everything was great. Very informational and polite guide. A lot of history and useful tips. We took many photos.
Tour guide Charlie from ExperienceFirst was amazing! He shared lots of stories about the history and made it an enjoyable experience! 10/10 experience and would recommend the tour to anyone!
Nice trip and we really learned a lot from you, especially about the history of the Statue of Liberty. Thanks, Ben! You were a wonderful tour guide.
When we first booked this tour we had no idea what the experience would be like but at the end of it all, all 5 of us were very impressed. It was a treat learning all about the Statue of Liberty and how it came to be. I would recommend this to all my friends and family.
Fantastic, informative tour to Statue of Liberty and Ellis Island. Charlie, the tour guide, really knew his stuff and answered everyone's questions.
We had an amazing time on the tour today! Jim was an absolutely amazing guide. He was a lot of fun and the information he gave us was great.
It's everything and more. We got up really close to the main attraction itself (the Statue of Liberty). Didn't disappoint and our host was fantastic.
Anthony was an awesome guide. He took good care of us, and his love for his home city is very apparent. My three generations of family thoroughly enjoyed the experience. Finding the manifest of the ship my father came over on in 1937 was very meaningful.
The guys did an amazing job. The content was fantastic, very well-structured, and just a lot of fun. What can I do now? Make a pizza that tastes like how I imagine a New York City pizza should taste.
A perfect experience for colleagues, clients, or even a big group of friends. Ricky, Rufus, and Shah were incredible hosts who taught us every step of making great pizza.
Our group made 28 pizzas in 4 hours, and we had so much fun making up pizza combos and trying different variations. And now we know how to make delicious pizza at home from scratch!
It was nice to have that unique experience in the city beyond the stuff that everybody else does. The time flew by. The teacher was able to answer all our questions. I hope we can make the trip out to do it again.
The tour is amazing for families. Our guide, Sean, covered the historical, cultural and food aspects along the route. Highly recommended.
Someone had recommended this tour, and she was not wrong! I too highly recommend it! Our guide was charismatic, enthusiastic and super knowledgeable — about all sorts, not just this area. The Sicilian pizza was fab too — tucked in so fast, forgot the obligatory photo.
I learned a lot from our friendly and very knowledgeable guide, Clair. There are lots of stunning views of Manhattan along the way, and the food was yummy. Wonderful tour!
Great experience with an expert guide. Jett was very knowledgeable, entertaining, and very well organized. He knows The Met inside and out, and is passionate about art.
I had the pleasure of taking a tour at the Metropolitan Museum of Art with Chris Lee as my guide, and it was an unforgettable experience! Chris brought every exhibit to life with his enthusiasm, professionalism, and a great sense of humor.
I recommend Erika. She was funny and thoughtful in her storytelling. She took us along on a journey that felt like she transported us back to that moment in time. What a special memory for us.
We truly appreciated your expert guidance, which transformed our visit into an immersive and enlightening journey through art and history. Your profound knowledge, combined with your engaging and captivating storytelling, brought the collections to life, transporting us across different eras and cultures.
Kevin was very knowledgeable and insightful. He made our tour unforgettable! 10/10 would recommend again.
Jon was amazing. He was very knowledgeable, and the passion he has for what he does is truly exceptional. His passionate storytelling of the events of 9/11 brought us to tears more than once.
Ray was one of the best tour guides we have ever had in any city. He made the tour incredibly personal and relatable, sharing his experience as a native New Yorker working in Manhattan that day. It was really interesting, and very moving, to hear someone's experience first hand.
We were a family of 4 with two kids, ages 11 and 14. Daniel gave us firsthand insight into the sights, sounds and emotions of that horrible day. I loved the personal aspect as it really helped our children connect and understand, as best they can, an event that we should never forget.
The best tour I've ever been on! I've been to the city multiple times and yet everything felt new. Jorge also took the time to share his in-depth knowledge of different cultures and communities. The tour itself felt like it was trying to be ethical by supporting small businesses. I would do it again!
Incredible guide. Ray's dedication and involvement in the tour were exceptional. He didn't just recite facts; he brought the boroughs to life with his personal anecdotes, deep knowledge, and engaging sense of humor.
Chris, our tour guide, was so knowledgeable, funny, and kind. A great tour of the spots you wouldn’t usually visit as a tourist in NYC! Absolutely spectacular.
This tour surpassed all expectations. Tom, our tour guide, was absolutely lovely and has a vast knowledge of the history of NYC. So glad I booked this particular tour as it really was a highlight of my trip.
Ray, our tour guide, was a fount of knowledge with plenty of tales and fun stories to share. The itinerary was full but well designed so it flowed well. I feel like we learnt so much about this beautiful city from a born and bred New Yorker who clearly loves this special place.
Our private tour with Jorge was amazing! We saw so many things in just one day and his knowledge was incredible. We had 4 moms and 4 teens, and he was able to keep us all happy and engaged all day. Highly recommend this as a way to see the NYC highlights in a day!
We did the insider Broadway tour with Peter Sullivan and had the best time ever! We walked from theather to theather and discovered and learned things we did not knew before. He ended the tour in a meaningful way: what would the future of Broadway look like? We were very touched and happy with the experience
My boyfriend and I took this tour today 2/19 from 9AM-3PM with Ray R. as our guide and Joe as our bus driver. From the first minute of the tour until the very last minute Ray was informative, knowledgeable, helpful, and funny! He gave us so many facts of each borough/landmark as we drove through and stopped at each one, while filling his historical fact talk with funny jokes that made it feel easy to digest and comprehend. I felt like I learned so much about the history of each borough we went through. My boyfriend and I especially enjoyed our stop at Cancun Bodega, where Ray recommended we try the empanadas which were absolutely delicious! Ray was also kind enough to take pictures at each stop for anyone who wanted one taken with their group/loved ones. I also liked that we were allowed to venture off on our own in Bushwick for lunch so everyone could explore and grab a bite to eat independent instead of all having to go to the same place as a group, allowing us to take advantage of the time in the neighborhood the way we wanted to! We really enjoyed this tour and felt it helped give us a great introduction to the beauty and history behind the city. Also huge shout-out to Joe the bus driver for meeting us with a smile every time we stepped off and on the bus and for getting us to each stop safely, his casualty count continues to be 0 (haha) :P we recommend this tour so much, and if you’re lucky enough to have Ray R. as your guide and Joe as your driver then you really hit the jackpot!
Excellent experience! Erika was extremely knowledgeable and very informative about all aspects of this tour!
Great guided experience. Jack was welcoming, knowledgeable and engaging. Had plenty of time that we needed to do what we wanted as well. Would highly recommend.
Our tour guide was amazing. She was witty and informative. Our experience was wonderful all around.
This experience was wonderful. My family and I wanted to experience where my dad’s grandpa came into at Ellis Island and we experienced that and more. Charlie was an amazing guide who gave us so much information beyond the usual and was worth it for sure! We appreciated the tips and education throughout. Money was well worth it!
The guide was very pleasant and had great knowledge.The tour was very interesting and enlightening
Mark was an awesome tour guide. He was very knowledgeable and respectful and kind. He knew the history of the Statue of Liberty and the best part was while he gave us all this beautiful information. He kept the group cool in the shade. Well as cool as he could, it was extremely hot that day. I would definitely do this again and request Mark for my tour guide well worth the money spent.
We had John for a guide and he was great! Very knowledgeable and was able to answer all of pur questions.
The guide (Ken) was absolutely wonderful. He told great stories about the history. He kept the group informed of the best way to proceed and what to see inside the museums (where he cannot guide the group). It was a rainy day but the visit was a lot of fun. I particularly recommend including Ellis island on your trip. The boat stops there anyway and you don't necessarily need a guide for that part but I thought Ken added a lot.
Erika was AMAZING! She was extremely knowledgeable, friendly, funny, and entertaining. She told us facts about the monuments, but also talked about personal experiences and how they related to the monuments and tour. I would highly recommend taking the tour and asking to be in her group. She made the process of going through security, loading/unloading on the ferry, and navigating the monuments super easy.
Our guide, Daniel, was excellent. Very organized, informative and well done tour
Erika was a wonderful tour guide and unapologetically conveyed the spirit of New York City to me and my family! She also explained the statue's history in a comprehensive manner. Definitely worth waking up at 7 in the morning for!
Cross your fingers that you get Marc! He was knowledgeable and friendly & he had some great photos! Would 100% recommend this tour!
Sean our tour guy was really good. He answered a lot of my question from that tragic day 9/11 & explained a lot to our group.,
Was very professional and the knowledge behind everything was great definitely worth the money
Ken was a great guide and was very informative with lots of historical facts.
James was a great guide with a lot of inciteful information and held a wonderful respect for the memorial.
Dan was funny , friendly and informative - perfect guide
Jay was a fantastic guide; I loved the experience. Went with the family and enjoyed the humane, friendly guide with extensive knowledge of the history and in-depth facts about the Statue of Liberty and Ellis Island. Highly recommended.
We really enjoyed our tour and Meghan is the best. Her knowledge and presentation was amazing. Definitely request her tour.
Couple from Vietnam, tour was excellent, lots of facts with a bit of personality. Well done Gary.
This was a great experience. Nice to get the history of the situation. Great job. This takes you through the area, explaining the importance of the WTC.
The guide Chris Lee was exemplary, gave us a full rundown of basically everywhere we passed in the tour, and had stories of how new york has changed over the years, from its founding to now; showing us its changes throughout his lifetime as well and the communities that have inhabited it. We went off the beaten tourist path as well to South Bronx and Queens, on top of the tourist hotspots like DUMBO. Recommend the tour if you have a goCity pass
James was a great tour guide. Very knowledgeable, friendly, and funny. He paced the tour well and gave us sufficient time at each stop. I would definitely book another tour with James.
We had a fantastic experience on the NYC bus tour with Chrislei. Traveling with kids can sometimes be challenging, but Chrislei made the entire tour enjoyable and engaging for everyone. He was energetic, friendly, and kept the group entertained throughout the day. What stood out most was how he interacted with the children. He even played football with them during a stop, which they absolutely loved and will remember for a long time. He went above and beyond to make sure everyone felt included and had a great time. Chrislei also made sure we didn't miss any of the important landmarks and was always happy to help take photos for families and groups. Thanks to him, we have some wonderful pictures from all the iconic New York locations we visited. His knowledge of the city, positive attitude, and genuine care for guests made this one of the highlights of our trip. If you get the chance to tour with Chrislei, you're in for a great experience. Highly recommended!
The tour itself was brilliant and really great way to see these areas of NYC. The guide Chris Lee was superb. Very informative, knowledgable , and small sense of humour chucked in too. Would recommend.
It was fun to get some history and facts behind the buildings we walked by. Having an insider’s view was interesting.
Tim Douglass was incredible. Very knowledgeable, very respectful, very inclusive. I would recommend him to anyone looking to do this tour. Kirk Potucek
Tim Dowd did an EXCELLENT job of walking us through the 911 experience. He’s knowledgeable, personable and executed the tour flawlessly. It was truly an educational experience.
Tim Dowd was a great tour guide. Learned a lot of great history. Helped understand the area.
The tour was very informative and the guide was amazing. Thank you Jim Wahler for a fantastic experience.
Our guide, Jay, was stellar, a talented and engaging speaker w a great sense of humor. Our tour was informative and fun. No dull historical facts here, but stories and vivid biographies about the times and people who made the Statue of Liberty possible. Logistics for the day were clear and easy to follow. We were in capable hands and had a wonderful time! Highly recommend.
Charlie was entertaining and educational. Enjoyed every minute of his tour. The stories he shared with us from other immigrant family members really added to the experience. Thanks Charlie!
We had a wonderful day with Anthony, our tour guide! The weather was beautiful throughout the day. Anthony gave us lots of information about the Statute of Liberty, Liberty Island, and Ellis Island that we wouldn't have known about without a tour. His personal experience was a giant plus in keeping the group together, knowing where to take photos, keeping us informed, knowing the shortcuts, and relating his own personal link to Ellis Island! This is a don't miss tour!
Hard to know what words to use to describe the experience but it was thoughtfully done by a great tour guide who was very knowledgeable. So pleased I went and I would definitely recommend it.
He was awesome. He was very enthusiastic. He was very connecting with the crowd. Overall, I would rate him a five stars. He was probably the best Guide tour I’ve ever had.
Our guide was eccentric and very knowledgeable. His stories were vibrant and and he made him sound so real that it was very engaging
Sean was really great and informative. He knew so many personal stories of that day and was a really great guide.
Love it! Tour guide Tim D was awesome! Friendly and loved the speed at which we walked and toured!
Amazing. Chris Lee was an amazing tour guide, and George was a great driver Respond to review
Chris was very knowledgeable and got to experience lots of new places in one day. Helpful with taking photos and keeping us all entertained. Good to learn about some of the history.
Jim Q was excellent. Great first hand experience that was emotional and personal. Appreciated it.
Jack was an amazing tour guide knew a lot and paced the tour nicely. He answered any questions my nephew had.
This was a sad but interesting reminder of the events of 9/11/01. A person still will learn tidbits of things they never knew. The tour of ground zero is beautiful and the museum holds a lot of information and artifacts. Highly recommend the tour of both.
Jay-Jay was our tour guide and did a great job. His explanations of the history of the 2 areas was not only informational sprinkled with humor. Clear directions given from one spot to next. Great huide.
Joe was an excellent tour guide. The information he gave us were facts I didn't know. He was engaging and funny. My husband and I really enjoyed the tour!
Sean was a great tour guide, very informative.
Sean was very knowledgeable and informative. Gave a great tour. Enjoyed it very much.
Anthony was excellent! So much energy and passion! He made the experience!!
Wow!! What an amazing experience. We have lived in upstate NY for many years but did not know much about these three areas of Manhattan. Steve was incredibly knowledgeable, professional, funny, and kind. We would love another tour with Steve the next time we are in NYC. He gave us very useful info for our next NYC visit. Steve we ate at Casa Bella in Little Italy, an A rated restaurant. Thank you.
Jack was an amazing tour guide knew a lot and paced the tour nicely. He answered any questions my nephew had.
This was a sad but interesting reminder of the events of 9/11/01. A person still will learn tidbits of things they never knew. The tour of ground zero is beautiful and the museum holds a lot of information and artifacts. Highly recommend the tour of both.
Jay-Jay was our tour guide and did a great job. His explanations of the history of the 2 areas was not only informational sprinkled with humor. Clear directions given from one spot to next. Great huide.
Joe was an excellent tour guide. The information he gave us were facts I didn't know. He was engaging and funny. My husband and I really enjoyed the tour!
Sean was a great tour guide, very informative.
Chris was such an amazing tour guide, very knowledgeable. I swear it’s going to be because of this tour that I’d come back to new york. Each borough is so rich with history and you have plenty of time to eat and shop! Loved it!!!
Chris Lee was great! I loved getting to see all the boroughs in one quick trip (as I am only in NY for a short time) and hearing about the rich history within each of them.
Chris Lee was our tour guide, and he was absolutely amazing! It was my brother’s and my first time in New York, and he made the experience so special. We loved learning about the city’s history through its architecture, food spots, and so much more. Chris was incredibly friendly, knowledgeable, and made sure no one got left behind throughout the tour. The New York-themed music he played along the way was such a fun touch and really added to the experience. I would definitely book another tour with him and highly recommend him to anyone visiting New York!
Chris have a detailed history and showing of Brooklyn, Bronx and Queens. I’d recommend it for anyone trying to learn the ins and outs of New York and American culture.
The tour guide Chris Lee was very fun and welcoming. The tour wasn’t boring and he accommodated for people for from other places by playing spanish, french, etc music.
Ross was extremely helpful and very informative. he also offered salient details about the exhibits we desired to see. Respond to review
Our guide was very knowledgeable and interesting. She gave us great information about the Statue of Liberty and Ellis Island.
Our guide Ray was well prepared and affable , had a lot of facts and figures. Highly recommend. We are from Hanoi, Vietnam
Maki was a fantastic guide! Lots of fun history & information & told in a way that made it interesting as well as hilarious.
Our tour guide Jackie was amazing. She was energetic, personable, and very knowledgeable! We had the best experience.
Solange provided an excellent tour experience providing a wealth of knowledge about NYC. She was friendly helpful and very observant of our crowd by keeping up with count ensuring that no one was left behind.
Highly recommended tour with Charlie! He made the history of Ellis Island and the Statue of Liberty engaging & fun, completed with the American revolution, history of NYC, its resilience, and the immigration past. Plus, his insider travel tips for New York were a fantastic bonus. 5/5 stars!
Great communication prior to the tour with very detailed instructions on meeting place and time. We had to reschedule our tour due to cancelled flight and they were very responsive and allowed us to reschedule. The tour was great, prior to entering the 9/11 museum we had a wonderfully informative and touching Ground Zero tour provided by Jaclyn. I would highly recommend booking with ExperienceFirst.
Jaclyn did an amazing job being sensitive to the memorial and sharing pertinent and historical details with kindness and attentiveness. I would recommend the tour as well as the memorial museum and observatory tour.
James was an excellent guide all around the 9/11 outside memorial.
We chose the 6 hour bus tour if the 5 Boroughs. Solange was our tour guide and Sam was our driver. They both did a great job! Solange was full of historical knowledge of the areas and was super friendly and took pictures of you if you requested. We also received a group photo in front of the Unisphere. Great day with an air conditioned coach bus
Thanks to Jack for a great tour of Liberty Island. We appreciated his knowledge and wit! Your new friends from New Orleans.
This tour of the Statue of Liberty with the option to visit Ellis Island on our own was wonderful. Owen was a magnificent tour guide who offered wonderful fun facts.
Our guide, Rob, was great as he is very knowledgeable and answered questions easily. We learned a lot from him about 911 and he told us great stories about the heroism of the tragedy. He gave us good travel advice about NYC as well. The museum was a very solemn [presentation and we found it very moving. Staff and volunteers were helpful and informative. One volunteer of note was at the 2 twisted support beams in a corner. She had us in tears at her story about the beams and building supports and her harrowing escape from the first World Trade Center building. She also told us about many of the heros of the time.
Ray R was amazing! He was very knowledgeable and patient.
Dan was incredible!! He was super knowledgeable and so funny! We had a great time!
Charley was a great guide, very knowledgeable, friendly and funny.
We had an amazing experience touring the Statue of Liberty and Ellis Island! Our guide, Meri, was incredibly knowledgeable, kind, and engaging. She made the history come alive with fascinating stories and answered every question with enthusiasm. Her friendly personality and passion for what she does made the tour even more enjoyable. I highly recommend this tour, especially if you get Meri as your guide! Show less
Meri was our tour guide . She was very personable and knowledgeable !
Amazing tour, really informative from Meri, who was amazing at getting across all the different stories involved
Amazing tour! Ray R was such a great tour guide!
The tour covered all the important sites and included an excellent set of guides (an outside guide and an inside guide for the museum). Our outside guide - Jimmy - was particularly helpful (being a lifelong resident) with his personal experiences of 9/11 and the impacts on the city. Our museum guide - Lilly - was well informed on many of the people and events during that day in history. Highly recommended tour!
Our tour guide Ray R. was outstanding An amazing overall experience, very spiritual and emotional for us
Knowledgeable and friendly guide - our visit was greatly enhanced by taking this tour. Completely enjoyed our day!
Jason, our tour guide, was excellent. He was passionate about the topic and made sure to interact with the w tire group. He was very knowledgeable about the tour and kept things in line. I would definitely recommend him and this tour.
Mindy was the most amazing guide. My granddaughter who is 15 said she was sweet and funny! Very engaging!
James was so knowledgeable and entertaining the entire time. He spoke clearly and kept everyone's attention.. absolutely great
Such an enjoyable experience! I am pleased we made an early start to avoid the busiest part of the day, as it did get very busy. I am also glad we booked a guide, as I think we would not have learned so much without him. James was first class - very knowledgeable, humorous and thoroughly professional. He even took some great photos of us! Many thanks James.
Angela was the best tour guide we have had. Energetic and knowledgeable. It was a great tour.
Jason was really knowledgable and passionate. We learned a lot. I did self guided many years ago, but this was much better and I was able to share the experience with my new wife. Such a tragedy that cannot be forgot
Charlie’s knowledge and teaching on the history of Ellis and Liberty Islands is far better than any history teacher I’ve listened to about the subject. Charlie’s delivery was entertaining and interesting. Charlie is good with children.
This was a great trip if you would like to experience a bit of real NYC away from regular main sights. Me and the family really enjoyed it. We had a great guide Solange, strongly recommended - interesting insights, humorous, enjoying her work.
An excellent visit to the Statue of Liberty and Ellis Island with James as our guide. The whole excursion was seamless, our group was punctual every time we needed to be, and our guide, James was informative, knowledgeable, and friendly.
The tour was the best way to learn the incredible history of the Village and the people that populated it right from the start. Great stories and facts that i had no idea about. So well done by our incredibly knowlegable guide Angela and with great humour. So glad i did this tour.
Amelia, our guide, was superb. Not only was she knowledgeable and shared this with us, she was also well organised and attentive.
Jim Quinn was an excellent tour guide, very passionate and informative.
James is a very friendly, funny and knowledgeable tour gide. We had a great time. Respond to review
Our tour guide, Meghan, was amazing. She had a wealth of information about the 9/11 Memorial and surrounding area and shared it in a beautiful way.
James was really good informative. You guys are lucky to have him. He actually gave us directions after we had gotten done with the tour. I was confused. He he was headed that way on the subway not only did he ride with me to my stop but after my stop, he made sure thatI was good to go home with my Google app. Yeah not a bad first experience for the first time in New York. James really helped me. I should’ve gone on this tour. The first day I got in. I would’ve been able to experience so much more with his information. It was good.
Excellent tour. Our guide Owen was both informative and entertaining.
Emmanuel did a wonderful job with showing us life outside the big city!! Loveddd the tour!!
Ken was very knowledgeable and interesting. The museum Is huge and he helped break it down.
Had such a fun time learning about the history of the statue and the people who made it
Ray R. Was excellent! Very knowledgeable and accommodating. Worth it!
Ray R. was incredible! Our tour guide was so knowledgeable and intentional with our information. He made the experience perfect!
Jacob was so knowledgeable and great
Awesome and informative tour. I appreciate his knowledge as having live through the time.
Tim (towel?) was very interesting and informative complete with own personal experiences
Tim Dowd was awesome! Very engaging and well spoken. Well worth it.
Tim Dowd did an amazing job and made the tour not only enjoyable but had a personal connection. Thanks Tim!
Our instructor was amazing, very informative, I added his picture, because I could not remember his name
Roe was very informative and shared lots of interesting tips about some of the buildings around the financial district.
Great tour of the Statue of Liberty and Ellis Island! Our tour guide Sergio was amazing!very knowledgeable and navigated the group through the crowds expertly ! Highly recommend!!
Great tour with top guide, to see other things than the standard NYCthings. Also learned about the real NYC, where do the people live? Plus visited some unknown places
John was amazing. He was very informative about the art as well as the museum itself. He was full of fun facts. We were very happy with our tour!
Our tour guide Jim Quinn was very knowledgeable and treated the tour with respect for the victims.
Jack our tour guide was knowledgeable and entertaining.
Guide for very knowledgeable of the event. Have a whole new understanding of that day. The men and women who gave everything for people they did not know. Amazing people, our fist first responders.
Jim Q was an excellent tour guide. He was full of information and passionate about sharing with us.
Jim Quinn told us some great stories and brought 9/11 to life for us as well.
John Q was excellent!!! He was very informative and patient with questions
Jim Quinn was by far the BEST, he is a great storyteller.
I really enjoyed the tour with Jim Quinn. He brought this horrible act into life. I got goose bumps. I really felt the pain because he was there on that day. He did a wonderful job honoring all the victims and hero's. .
Jim Quinn was amazing! This is the 5th 9/11 memorial tour I've been on, and this is by far, by far the best. Personal stories, relatable, context was perfect, spot on. Watch in tears for many parts of his storytelling. What an amazing tour guide.
Jim W made the experience so much more than it already was. Hope you get him as your guide.
Jim Quinn was passionate and informed. Also helpful with logistics
Jim Q was wonderful and I highly recommend this tour. It was very educational but it’s a great deal to get into the museum ahead of the line as well as the One World Trade Center
Guide Jimmy was awesome, weaved in stoic stories of his personal experience, really make it hit hard! Very enjoyable and informing.
Jim was an amazing tour guide and i loved hearing about his personal experiences!
Amazing tour! Jim Quinn was incredible!! Makes all the difference to learn from someone who was there. Thank you Jim!
I appreciated Jim Quinn’s personal stories about 9/11. He kept the group engaged and was very respectful of the first responders and victims.
Jim Q was an excellent tour guide!
Jim Quinn was a perfect tour guide. His stories were very informative
Jim Quinn has a lot of passion and compassion with personal experiences to share.
Jim Quinn was fantastic as our tour guide.
Jim Quinn was a great guide. Very informative and I enjoyed his personal account of his experience on 9/11.
The tour was completely worth the price, our guide Jim Q was phenomenal and insanely knowledgeable and helpful.10/10 would book again
Jim Q was great! He provided lots of local information that was very appreciated!
So informative and our guide Jett was AMAZING! He gave us a ton of information but kept it funny and entertaining.
This walking tour was a great overview tour of the city. Our tour guide, Dan, was super knowledgeable and was able to provide great details to NYC history and logistics
My family and I loved the tour! Angela was wonderful and had in depth knowledge of history behind each and every street we toured! We truly enjoyed seeing and knowing some hidden gems of NYC.
It was a fun experience! We were in the bus most of the time so we did not get cold. Many many interesting facts from the guide!
The knowledgeable guide provides meaningful insight into the events of 9/11 making the visit both informative and deeply moving. Views from One World Observatory offer a hopeful and inspiring conclusion to the tour.
Sean was the best! Very thorough, informative & to the point.
Charlie was the BEST.... knowledgeable,to the point and entertaining.
Jim was a fantastic guide! He was very knowledgeable about the city and did a great job personalizing our tour to the interests of our family. We went all over the city and always felt safe and learned about so many facets of the city. It was a long and comprehensive tour but we were never bored. Thanks for a great day, Jim!
Mindy was awesome! Super friendly, informative and patient with a large group moving in very hot and humid weather!
Jaclyn was amazing. We were a group of 5 with 2 native New Yorkers and they even learned from her. She was informative and personable. She was great! The tour hit all the necessary stops and the pace was great.
I highly recommend this experience! Jett was an amazing guide! He was so knowledgeable, sprinkled in many fun facts, and all the while made it really fun with his wit and humor.
It was a really interesting tour, with lots of amazing places and storie. Jacob was really kind and engaging. We really enjoy it
Very engaging tour with good stories from Jacob
We had an amazing experience on the NYC in a Day Tour with Mindy C. She was incredibly knowledgeable, friendly, and passionate about New York City. Throughout the tour, she shared fascinating history, local stories, and hidden gems that we would never have discovered on our own. The pace was perfect, she kept the group engaged, and she was always happy to answer questions and offer recommendations for the rest of our stay. Her enthusiasm for the city made the entire experience enjoyable and memorable. If you’re visiting New York and want to make the most of your time, we highly recommend taking this tour with Mindy C. It was one of the highlights of our trip!
Jett was great. Very knowledgeable and informative. He was also funny - even my teenager enjoyed him as our tour guide. Would highly recommend!
Sean was amazing. He gave great detail and told amazing stories and history behind everything. Most tour guides tell what they have to where Sean didn't leave out a detail. So grateful for an amazing tour guide.
Our guide was super helpful! We enjoyed our time.
Dan was great! Very knowledgeable, friendly, upbeat. Saw the major sites. Wish 9/11 museum admission was an option instead of One World Observatory. Recommend for older kids/teens. Lots of walking. Our weather was perfect.
Such an emotional and moving tour. I really enjoyed it. I highly recommend doing the guided museum tour!
My experience was great. Jim was very kind , funny and took well care of the group. He shared a lot of details about history i had never heard of.
Enjoyable, Emotional, Knowledgeable guide Jimmy Hoffman excellent guide. Native New Yorker. Shares personal stories.
Ida was a wonderful and knowledgeable tour guide. She was engaging and kept a good pace without rushing. She had a lot of great recommendations for restaurants.
Jack was amazing and provided a lot of history and information. Overall, we loved the experience we got to take some minutes on our own as well to explore and take some photos.
We had a great time exploring with our leader Charlie. Very upbeat and knowledgeable about all the important information. Charlie even gave us some NYC recommendations for a few eateries. Once place we liked so much we went back twice! .
Charlie was an excellent tour guide and very knowledgeable about the Statue of Liberty and Ellis Island. The weather was very wet for our tour but Charlie did his best to keep us in dry areas and full of history. Excellent trip with an excellent guide.
Tour was great. It was very informative and we even found three relatives who passed through Ellis Island. The icing on the cake, however, was Charlie, our tour guide. He took the time to get to know the group and tailored the tour to the audience. He was very knowledgeable - clearly knowing the subject matter. Charlie also infused humor with his delivery and kept everyone engaged. Highly recommend any tour led by Charlie!
Awesome job explaining the history and fun facts
Amazing information from guide. She was amazing and energetic and knowledgeable.
Liz was a great tour guide! Very informative. We spent the perfect amount of time touring Ground Zero and then enjoyed the Observatory and Museum on our own.
Jason's performance was exceptional, demonstrating profound expertise regarding the World Trade Center complex and the events of that somber day. The value provided significantly exceeded the cost, and the duration was optimally managed. I highly recommend Jason for your upcoming tour requirements. He merits a five-star rating.
Excellent tour. Our guide, Emily, was very conscientious. She told interesting stories and was very friendly and welcoming. I thought she did a terrific job. She made it a great experience. She told us a lot of information I would not have gathered had I not taken the tour.
Liberty Trip experience was amazing, first of all Charlie our tour guide was a blast, kept us laughing all throughout the tour. Learned so much about the history of Statue Liberty, Governors Island, Ellis Island, the 7 Colonies, what everyone went through as they entered New York in search of freedom and better life. Who were the contributors that raised money for the statue monument and preserving Ellis Island having made for them a ring of Honor. My families last name appeared in the ring of honer, it was a great feeling seeing that, panel 440 Plaridel V. Tolentino & Protacio F. Tolentino. Charlies stories made everything come alive, took us back in time. Also made us appreciate the Values us Americans hold dear to Our hearts. I Recommend you book with Charlie as your tour guide.
Liz was amazing! She remembered everybody’s name and it was very personal even though there was a pretty big group. Thanks again Liz!
Exceptional knowledge of history and meaning of our Lady of Livery, presented to tender gentleness, poetry, and pride for our heritage! Excellent job!
Meri was great she made sure we had all information and everything was good
We started on time and Amy our tour guide was exceptionally knowledgeable about our points of interest-NYSE, Wall Street, Trinity Church, 911 Memorial which included the Oculus in the #3/4 tower, and the charging bull. Amy gave us very clear directions on getting on the boat for the Statue of Liberty and Ellis Island. Amy also paced us well so we didn’t feel rushed.
If you do this tour, BRIBE someone to get Charles! He made that the most entertaining and educational morning we could have hoped for. He is an absolute gem! The tour/islands were incredible as well!.
Great tour with great tour guide Jacob. Lots of good information
Amy, our guide was excellent bringing first hand knowledge to the tour in a sympathetic but very informative manner. Ground Zero was very moving. We were then able to walk round the museum at our own pace and spend time learning more about 9/11. The final part of our trip was a visit to the One World Tower and should not be missed. The views from the observatory level were spectacular.
Our guide was amazing super passionate and really seems to enjoy what he does 😊
Anthony was fantastic! Super fun guy, very knowledgable, and had great stories. He really made the tour enjoyable. We also want to thank the tour company, because we were running late, and they kept up great communication, and stayed late for us to help get our tickets. We didn’t end up missing any part of tour. Great job!
Great time amazing stories and much more
Lived on NY most of my life but this was the first time I’ve gone to the Statue of Liberty. The guide was amazing. He shared so much information that I didn’t know about. I look at the statue now through a different lens and appreciate the beauty even more. I will admit, I enjoyed the Statue of Liberty more than Ellis Island but I still appreciate going to both. The ferry ride is great and we took great pictures from the top deck and the Lemonade was good too once you got to the island. If you like to learn interesting facts, this is the trip for you.
Sean was an excellent guide, bring the stories of the Statue of Liberty and Ellis Island to life with well researched anecdotes. Ask for Sean.
Really enjoyed the experience!!! Jose was very knowledgeable and we learned a lot!! He made it fun even in 100° weather!!
Highly recommended. This is an outstanding option. Charlie was an excellent tour guide. He was engaging, entertaining and personable, all while delivering a detailed and informative experience to tour guests. He also went above and beyond providing his own curated list of NYC tourist recommendations to make it a truly memorable experience.
Jim Q and Chen did an excellent job leading our tour. I really value Jim's personal story of growing up in this area and he is so friendly! He even took a group photo of the whole tour group at the Unisphere. Well done!
Tour was well worth it. Very informative presentation with personal insights from a local tour guide.
Arun was great. He was able to relay not only thr stories of the day but his own personal account. He was articulate and informative. I would recommend him and this tour.
Great tour with Tim! Informative and enjoyable and Tim kept our large group engaged and made us feel part of something bigger than a standard tour.
A comprehensive, well paced and informative tour by Tony of Experience First. There is a bit of walking so be prepared for this. Good and easy commentary. Would recommend
Amy was very good . It was a very hot and she incorporated inside ALOT. All good for everyone. Love the personal touch of the take on 911.
Great trip-really enjoyed our guide, Jack. He was informative & friendly!
An informative and well paced tour that covered all the topics very well. Charlie has a genuine interest in providing a great experience. Excellent communications from Experience First - you are will looked after.
Paul was fantastic! Really informative and engaging.
A wonderful tour! Our guide, Steve, was amazing! As a native New Yorker, he was able to provide history and facts about the area as well as his personal experience. He was friendly and funny and gave us a great experience. The high line is beautiful and everyone should see it!
Chris was great! He tried to keep it lively despite the heat and was knowledgeable
Very well explained tour about 9/11 Arun did an amazing job well appreciated
Your tour guide Arub was excellent and made me remember that day when I lived here in NY
Jose was outstanding even in 100F heat.
Owen was a fantastic guide! Lots of interesting information at an easy pace. It was extremely hot and he was very conscious of that. He kept us in the shade as much as possible and pointed out places to sit, bathrooms and places for water and refreshments. His instructions on meeting points and times were given and repeated. He was kind and courteous as well.
Chris Lee was a fantastic tour guide.
Sean was a fantastic guide and storyteller. He was really good on a very hot day for the tour. Highly recommend the tour and Sean is great! Respond to review
Charlie was awesome! I’d recommend this tour to anyone coming here.
This tour was the highlight of our family’s trip to NYC. Charlie was a top notch guide. His knowledge and passion about the subject were evident and even our teen was impressed.
Liam O’Brien was a fantastic and knowledgeable tour guide
Solange was a fantastic tour guide! She was a great storyteller, full of historical facts, and was funny, witty, and entertaining. We highly recommend this tour!
Our tour guide Ann was great! She made sure all our group felt included and she made sure to watch out for everyone so no one got lost. Her experience and knowledge of the Statue was fabulous and knowledgeable. I didn't feel the need to spend extra time reading through all the prompt or the museum because she covered everything in the tour! Our group was small enough that we could hear her and ask questions. The length of the tour was perfect and having both ferry tickets included was very convenient. The admission fee was worth every penny! I would recommend this experience if you want to get an in-depth tour. After the tour we were on our own to ride the ferry to Ellis Island. I would highly recommend the free tour by the National Park Guide. It was interactive and informative. You could go through the exhibits on your own, but the free tour really brought the immigration experience to life. Do the tour as it will give you a great experience visiting the Statue. After the personalized tour your are free to explore the statue on your own. My tour guide, Ann, is a native, life-long New Yorker and has personal experience with 9/11 towers. She is a great guide!
Sean was an excellent guy bringing the stories of liberty and immigration to life with well researched anecdotes. Ask for Sean.
We had so much fun doing this tour. Our guide Charlie was amazing. He was very knowledgeable and patient and was a great storyteller. Highly recommended!
Emily was well-prepared as our tour guide and gave a wonderful tour. The company made it easy for us to find the tour guide.
I am so glad to choose this trip. Our guide, Sean was a fantastic person. He made the history and stories come alive. Would definitely recommend!
Excellent tour, Ross our guide was very good, you can just visit without a guide but I would recommend a guide so you get that emotion of a person who was in NYC on that fateful day.
Very good tour. I recommend it
Sean our guide was great. Amazing story teller.
To go up to the Statue of Liberty's crown, you must book your admission well in advance. Fziachour
Great experience, Jaclyn was very engaging and so knowledgeable. Very insightful, would definitely recommend
Angela, our tour guide, was fantastic! She was knowledgeable and friendly. She engaged with the tour group while walking in between stops. She really love what she does and it shows. Thank you, Angela!
Meghan was an amazing tour guide. she extremely friendly and knowledgeable. Very talented professional.
It was a great trip with Arun. He was very attentive and keep up posted on what to expect. He was knowledgeable and shred some great insights with us.
Sean was great. He gave the tour a personal touch and maintained a thoughtful and professional tone throughout. Respond to review
Perfect tour with Jim and Sam. Lots to see, good stops, great photo spots, a lot of insider info about the city. Good value for money, really worth it if you want to experience other than Manhattan.
Owen Thompson was AMAZING. We really had a fantastic time.
Everything was really organized from the meeting place, tickets, to the tour. We really appreciated this, because being in an unfamiliar city can be confusing. The tour was awesome! Charlie was so knowledgeable, entertaining, and organized! We loved it! We highly recommend this tour and Charlie was great! Charlie, thank you for making a wonderful trip even more enjoyable!
Charlie was thoughtful, informative and hilarious! He made this tour memorable!! Thank you, Charlie!
Tour guide was amazing, highly recommend
sean was a great guide! highly recommend going on this tour! he was very wise and answered every question everyone on the tour had!
My husband & I had an excellent experience. Our guide Cecilia (sp?) was very knowledgeable & interactive with our group.
Charlie was an excellent guide and truly made the experience one of a kind. He brought a wealth of knowledge, energy, and experience to the tour. He shared New York recommendations, many of which we tried, all 5 star recs as well.
Anthony, our guide, was amazing. He was both entertaining and informative regarding the history of both the Statue of Liberty and Ellis Island.
So well organized, with excellent communication. Our guide Charlie shared fascinating historical facts, was incredibly friendly, and knew every group member by name. He made the trip fun and memorable. Wish I could give 10 stars!
Tour guide Emanuel was with great knowledge and he gave good advices during our 6hour long tour. This tour let us see places in New York we would not saw by ourselves. It was great time spent!
So glad I did this instead of ChatGPT. What’s more than knowledge is the humanity, local stories, and hearts that makes traveling so special. Thankful for the tour guide!
Great tour. Chris is very knowledgeable about the history of Rockefeller Center. Love it.
Had a wonderful tour from the wonderful guide Christopher! He spoke like a true New Yorker who loves his city! He was friendly, funny…fantastic! Our first time in New York & thought it would be a nice pre-top of the rock add on - it didn’t disappoint! We learned so much about the area of the Rockefeller Centre; it’s historic past & beautiful architecture! I would highly recommend & hope everyone has as good a time as we had! Eimear & Steve
Great tour with Jimmy. Highly personable, loves talking about NYC.
Angela, our guide, was passionate, professional and knowledgeable. We liked that she ran the tour as a series of little-known stories. Despite the cold, rainy weather, all of us enjoyed the excellent learning experience, which was tinged with empathy, humour and curiosity.
Paul Kelly gave us an incredible tour! We were running late, and he waited for us before starting which he absolutely did not have to do! We learned so much and enjoyed every tear-filled moment. Best part of our NYC trip!
Kevin our guide was amazing, excellent knowledge and sense of humour! He talked us through all the areas with great insight. All three of us including our 17 yr old son found it a very interesting and worthwhile trip. Definitely suggest it as a tour. The regular stops made it easy for both refreshments and toilet if anyone was concerned about the 6 hrs. It flew by! Thank you ☺️
Charlie was an excellent guide for our family tour to the Statue of Liberty and Ellis Island. He struck the perfect balance between sharing insightful knowledge and keeping the experience light with his great sense of humour. His explanations were clear, engaging, and very informative throughout. I would highly recommend going on his tour!
Our tour guide was fantastic! Museum was memorable.
We a great tour to Statue of Liberty and Ellis Island. Meet Charlie 9am at Castle Clinton. He was excellent tour guide with great sense of humour and brilliant story teller. We really enjoyed our tour with him. Thanks Charlie
My experience with Erika, our tour guide was excellent! She was prompt, savvy, and really knew how to work a crowd so that our group would not get bogged down with the lines going through security, and onto the ferries. Erika was very knowledgable about the history of the Statue of Liberty and Ellis Island and beautifully brought the parallels of the past to the present. To really get all that you can out of the Ellis Island bit, I would give yourself an extra hour and a half. So rather than giving yourself only 3.5 hours for just the tour with your guide, plan on being there for 5 hours and have lunch on Ellis Island at the cafe. (Unfortunately while I was visiting the Family History Center where you can search for the Passenger Lists was under renovation and inaccessible; their website is "under construction" as well so that part of our trip was a bust. But that is the museum's purview and had nothing to do with the lovely Erika.)
Our family of four, including two kids ages 9 and 12, had a wonderful tour with our guide Charlie. Charlie is a passionate New Yorker and he provided a memorable and educational tour! He went out of his way to get to know each participant and share connections he had to them. We’ve taken a number of tours through TripAdvisor and Charlie was one of the best guides we’ve had! He’s also a great photographer!
Russel, our tour guide at the memorial and Joan, our tour guide in the muesem were both absolutely fantastic. High recommend this tour!
Amazing guide and knowledgeable
Tim was a phenomenal guide. Loved the connection to the city and the 911 events. Highly recommend.
Exceptional tour. Great guide. Just perfect.
It was definitely bittersweet. Tim was an amazing tour guide. Definitely taught me a lot considering I was 3 when the events of 9/11 happened
Tim was so informative and captivating. Great tour and guidance.
The tour guide was excellent—super knowledgeable and shared personal experiences that made the whole thing incredibly impactful. Definitely worth it!
Our guide was absolutely amazing!! Loved it so much!! I 100% recommend her and this tour to anyone! Thank you so much!!
Joseph was our tour guide…he was absolutely amazing, well knowledgeable and made the tour super fun and helpful understanding the Statue of Liberty’s history. Thank You
Emmeline is fantastic. Kind, thorough, and so so knowledgeable. Grateful for your experience!
Emiline was an amazing tour guide. This is the best tour I’ve been on in years. I will recommend her and this tour to all of my family and friends as the best tour in NYC. It is a do not miss.
emmeline was amazing! super knowledgeable and very personable. loved her tour and all her stories
Emmeline was the most knowledgeable and kindest person for this tour! Highly highly recommend this tour and Emmeline!
Thank you Emmeline for the great tour! You shared great information with such enthusiasm and respect to the site and others. Makes me proud to be an American to hear the stories of bravery and love for our fellow man! God bless you and the work you do!!
Throughly enjoyed my tour of Geeenwich village! Learned so much about the amazing history of this neighborhood of NYC. Rob was very knowledgeable and funny. Highly recommend!
Helene was a great guide. Very knowledgeable on the 9/11 attacks. She was also very funny and I enjoyed her company.
Excellent guided tour of the 9/11 memorial area. This was in large due to our brilliant tour guide, Tim Douglas. Tim was friendly, knowledgable and humerous. I’d highly recommend this tour with Tim as your guide!
The tour was fantastic. My guide was very knowledgeable, personable and made it a fun tour of the Statue of Liberty.
Emileen was a wonderful guide who shared incredible stories about survivors, victims and was very knowledgeable about the WTC plot of land. A lovely woman and I’m glad she was our guide
Emmeline was EXCELLENT! Very informative while remaining engaging. Very soothing voice. She handled the subject matter with the care it deserves. You can tell she loves her city. She made being a tour guide look like a great job!
Excellent Tour of the 3 burrows with many detalis, annecdotes and jokes from Ray as our tour guide! Great job :)
Ray R was the best! Very informative and he remembered everyone name
Great tour not only for first timers but for people who want to see different parts of NY. Awesome to see the yankee stadium.
10/10 amazing experience, so much information didnt know.
Our tour leader Liam was great! And our group was attentive and on time. That helps the experience tremendously. A sunny, blue sky day. Lady Liberty was beautiful!
I took the Ground Zero 9/11 Walking Tour. Tim Douglas was our guide. This tour is worth your time and Tim was an excellent guide. He knew everyone's name and called us by name. He is knowledgeable, personable, and just had that extra charisma. He kept things light (hard to do with such tough subject matter) but real. I would highly recommend this tour and Tim.
Tim was EXCELLENT!! Very knowledgeable, very personable, and made it worth the cold!!
We did a tour with Steve and it was wonderful! He is a local from New York who has seen the city changing along the years, and having his insights on this made us feel even more connected to the history of New York. Definitely something you don't get usually in tours with younger people who moved to New York. 100% recommended. Thanks!
A fantastic experince thanks to my guide Jim. (DATE 17.02.2026) I recommend it 100%.
Be on time at meeting place and be prepared for airport style security at quay side. After that just enjoy, amazing experience.
Peter our tour guide was great. I was awesome to get some historical information about the streets we were walking. A wealth of knowledge!
Excellent tour guide, Paul, very interesting and lots of personal touches added to the overall experience!
Peter was our guide today and he was brilliant....well informed with a dry sense of humour. He led us through the streets safely and gave us in depth info at various stops. We really enjoyed it and highly recommend Peter.
Ross was great. His personal experience enhanced the tour!
Had the tour guide-Russell. He was very informative, considerate and knowledgeable. Shared personal experiences that will stay with me from this visit. Highly recommended
Ross was absolutely amazing. So helpful and careful with how he presents his story of the tragic events but is so sensitive and tells it beautifully. Thank you so much for an amazing tour!
Dina was great. She was fun and knowledgeable. We really enjoyed her tour just days after the blizzard. We did the 2 hour tour. Well worth the money.
It was a nice experience to be part of
Tim Douglas was our guide. Very knowledgeable, sweet with me, my kids, and everyone in the group. Really great time. Well worth it.
Timothy gave us an amazing tour around the Statue of Liberty. I went with my 12 year old and the way the history was told kept both of us engaged and captivated. Such a rich backstory to the amazing monument. Timothy was able to approach challenging topics without presenting bias or opinion. He kept it fun, objective and educational. For the money it was an incredible experience.
We were taken back by how sincere and truthful our guide, Alan, was with us. Very informative, very truthful, very respectful of the time and places he showed us. I was not expecting his level of sincerity and we are grateful for the experience with him.
I'm so glad we decided to book a guided tour while visiting NY this past weekend. Jason T. was an amazing tour guide. He was so informative, knowledgeable and personable. At times the tour had solemn moments, and due to his experience, he knew exactly what to say and how to handle those moments. He absolutely deserves five stars!
I'd like to note that we missed the tour, which was our fault as we got on the correct subway train but going the wrong way. Once we realized that we couldn't make the meet time, I replied to the text message sent to me from the trip advisor. They responded asking what time we could be there, but we were going to miss the time by an hour. Although we showed up an hour+ late, someone was still waiting at the meet point with our ferry tickets, so we did not have to re-purchase the ferry tickets. In addition, the tour guide was messaging with me and we were able to connect at the Statue of Liberty, but we had just gotten to that point and they were heading over to Ellis Island, we decided to stay so we could go through the museum. I was very impressed that the tour company kept interacting with us doing their best to get us back on tour, so even though we only met up with the tour guide for a few minutes, I will give them five star review for their continued attempts to get us connected with the tour guide.
Tim was well versed, respectful and knowledgeable. It was a memorable experience for our family.
This tour exceeded our expectation! Our guide (Steve) was very knowledgeable, we learned & enjoyed a lot. We tried pizza during the brief break. It was amazing! Highly recommended!!
This was an excellent tour, well paced, packed with relevant information and the time flew by. Even though it was very cold it didn’t seem to matter as we were so engaged in what James had to tell us and show us. We took 3 tours with this particular company during our week in Manhattan and they stand head and shoulders above other providers. We can’t recommend them enough. And James, we took your advice and can agree that the Chicken Pot Pie is incredible. Thank you.
Excellent tour of the Statue of Liberty. Well organized, tons of history facts and details provided along the tour. Dena, our tour guide for the first hour shared the history and had a lot of facts that we didn't know. Excellent. The second hour was free time for our family to walk around and take photos. Great views from the island.
Joseph was our guide. He was witty, funny and we learned a lot from him!
Chris did an excellent job, would highly recommend. Hit all the highlights!
Sean was our tour guide at our 9/11 memorial experience this week. He was absolutely wonderful. Besides his extensive knowledge on the subject, my family and I were deeply moved by his personal touches and descriptions from that fateful day. It is evident by the way he spoke how compassionate he is about the subject. I would recommend him to anyone I know who is considering visiting New York and taking this tour. What an amazing job he did. I am so thankful to him for giving my husband and me, and our 13-year-old son, this experience. It will last with us for a lifetime.
Kevin was very knowledgeable and insightful. He made our tour unforgettable! 10/10 would recommend again.
A very interesting tour through boroughs we wouldn't have seen with our excellent tour guide Jim. He made the tour very entertaining and the time runned fast.
Excellent tour of the Bronx, Brooklyn and Queens getting to see some parts of New York we would otherwise missed. The tour guide Jim Quinn was very knowledgeable, friendly and funny and really made the tour enjoyable.
Rey best in town! I and my family enjoy this trip too much. We can back surely for another experience see you soon.
This was incredible! We visited all the landmarks of the Bronx Queens Brooklyn and Harlem. Our tour guide, Ray R, was incredibly friendly and knowledgeable. He provided us with all of the key, valuable information throughout the trip. Overall, it was a great trip. ❤️
Great tour with Ray R today, loved every bit of it as he was very knowledgeable and engaging. Weather cleared up and we had a great time seeing the sites across NYC. Highly recommended!
We did this tour and it was a great day. Our guide Ray.R. was a wealth of knowledge and stories from all the areas we went to. Would highly recommend this tour and if Ray is your guide you will have a great day. From Natalie and Danny Australia.
Very nice tour with a very nice guide Ray!
Ray R was extremely knowledgeable and entertaining guiding us through the 4 boroughs. Perfect amount of opportunities to get off bus and walk around. Well balanced with the sitting time onboard.
Very informative and professional many personal connections to the events
This was our second Experience First tour and it did not disappoint. Love the personal attention from the tour leader. Citlali was helpful, friendly, knowledgeable and energetic. Her descriptions and explanations were wonderful because it kept us engaged and helped us understand the important role the Statue of Liberty and Ellis Island played in our country’s early history. Loved the tour and recommend it highly
yes. Tim was an excellent guide. very detailed and entertaining. answers all the questions even outside of the specific tour. very knowledgeable about New york
What an awesome tour with a superb guide. Jason shared the facts, stories, and personal insights from the tragic event. I can’t recommend this tour enough. Take the tour, and ask for Jason.
Great experience, with a great tour guide. Would recommend.
We loved the extra questions he answered to personalized the tour.
Sean did a great job with the tour! He was very knowledgeable and had a great way to tell his story and the story of others.
Sean gave us an unforgettable tour of the 9/11 Memorial. His passion, knowledge, and deep empathy truly set him apart. You could feel how much this experience meant to him, and he honored every story with respect and care. He didn’t just share facts—he brought history to life in a way that was both powerful and deeply moving. It was clear he understood the emotional weight of the memorial, and he guided us through it with compassion and authenticity. This was more than a tour—it was an experience we will never forget. Thank you, Sean, for making it so meaningful.
A thoroughly moving heartfelt account of the tragedy of the day, expressed through the eyes of an individual who witnessed the events first hand. Seans knowledege and ability to convey his story, and those of others, was absorbing and heartfelt. We will never truly understand the panic, terror and sheer chaos during that moment in history but, with our short time in Seans company, the feelings and emmotions felt by those caught in the attacks were sincerely and respectfully relayed. A very worthwhile experience in honour and rememberance to those lost. David & Lynne 🏴
Loved our trip yesterday. Carra our tour guide was very funny helpful and had great knowledge and facts about where we were at every turn. Would highly recommend.
Russell really brought the horrific day to life with his memories of 9/11. I actually had goosebumps and spine tingles. Amazing.
Russell really brought the horrific day to life with his memories of 9/11. I actually had goosebumps and spine tingles. Amazing.
Jason did a great job leading this tour. It was extremely informative and respectful to the lives that were lost. We had a very memorable experience and I would not hesitate to recommend this tour to others.
I pre booked this tour before I arrived in NYC. The email I received with ticket details, meeting point etc was perfect and clear. Price was good . I met Charlie (tour guide extraordinaire). He was extremely friendly, polite and methodical. He clearly enjoys sharing his knowledge of New York past and present, of which he has plenty. He was attentive to each of his group( 8 in total). He made sure we got the best spot in the ferry, quickly and efficiently . He is truly passionate and entertaining. Thankyou to Charlie 🙂 Also the recommendations for places to eat, drink and absorb the delights of a great city
Anthony made this experience memorable.
J was an amazing guide. Show us everything with all your explanations.
We had a powerful experience with Sean narrating the actual biographies of people who lost their lives on 911. He made the day come alive again: with the people in the tower, the rescue workers, regular citizens, etc. I couldn't help but but cry as he told of these stories, as Sean is a brilliant storyteller. Thank you, Sean!
Anthony was a great tour guide who brought history to life for us. Thank you!
Ray R our tour guide was great and very knowledgeable keeping us jolly on a wet NYC day. Would highly recommend whatever the weather.
Ray R was an absolute star, very knowledgeable and approachable. He made the trip so fun and his vast knowledge surpassed me. Nothing was too trouble and even though the weather was against us it didn't stop us. Thanks so much Ray R and also Leung as our driver.
Loved the tour despite the horrible weather. Ray R was a really knowledgeable and funny tour guide. Visited Yankee Stadium, Flushing Meadows, had a great beer and pizza at Artichoke Bar & Pizza in Bushwick, followed by a walk around Dumbo area.
"Just got back from an amazing bus tour of New York with our fantastic guide Ray R! He was incredibly kind, knowledgeable, and made the whole experience super enjoyable. We got to explore Queens, Harlem, and the Bronx - loved the insider insights into these vibrant neighborhoods! If you're looking for a local's perspective on NYC, this tour is a must-do. 5 stars, hands down!" 😊
Thanks Emanuel for great experience
Really great time gave us the chance to see the city whilst we kept out of the rain. Emmanuel was our guide and he was superb at his job. Loved the stories about gentrification too
We had our trip today with Emmanuel, he was fantastic and very informative, very friendly and helpful and it was an amazing trip all round. Would highly recommend doing this tour.
We loved Sergio. He was informative and heartfelt.
Shaun was a great story teller and having experienced 911 himself added to the tour. Thank you for all the info and extras!
Aran was a great tour guide! Easy to hear and understand. Great background information and stories. It was a rainy, drizzly day but he plugged right along!
Definitely a highlight of our NYC visit. The day was cold and wet but it was awesome. Dave our guide was great!
Ray R was fantastic tour guide!! Thank you
I would highly recommend this tour… Charlie was a fantastic tour guide, he was very knowledgeable and made the tour extremely entertaining! I had a brilliant time!
tim Douglas was our guide. He was great. Personable, knowledgeable and he had great energy.
Great tour. We saw loads and learnt heaps. Got to places we would otherwise never have seen. Our guide Ray R was great and kept us informed and entertained the whole trip. Would definitely recommend
We had a Nice dat with our guide Ray!
Ray R. (Tour guide) & Joe (bus driver) Very pleasant and interesting tour, with several great photo spots and many historical references explaine
Fantastic tour Ray R and Joe the driver were excellent and gave us a great tour with great info
Totally animated and joyous tour with Ray R. along with the truly skilled bus driver, Joe. i would definitely recommend the tour to family and friends, it was truly great and genuine. much blessings from a san francisco visiting family.
Really improves the experience to have a tour to Liberty and Ellis island, and removed a lot of the faff of getting on the boat and to the island. Our tour guide Amy was very friendly and informative.
Superb tour. Brilliantly commented on by Ray R. An excellent tour guide. Cannot recommend this tour enough. The views from the bus are incredible and Ray provides fascinating insight.
BEST guide EVER! We loved Charlie. He was so friendly and knowledgeable. We had the best time ever and couldn’t have imagined this tour without him. He truly made our day.
Charlie was great and he managed to keep the energy of the group high throughout the tour, otherwise considering it was cold and on foot, it could've been really dull. It was amazing. Thanks a lot Charlie!
Tour guide was excellent. Very knowledgeable It would have been good if we had gone inside the NY stock exchange.
Sean brought that horrendous day to life with his stories and great insight in to the individual tales of people who lost their lives on that fateful day. The museum is fantastically presented and very informative The whole observatory is breathtaking An overall superb experience
Anthony the guide made the experience memorable through his detailed knowledge and ability to engage everyone in the group.
We really enjoyed this tour - we booked it for day 4 of our 5 day trip and it was great to give our feet a rest and see a lot more of the city. Cara was super friendly and knowledgeable and I really enjoyed learning bits of history of NYC I’d have been unlikely to. I would say the tour is not glamourous - you do see some nitty gritty parts of the city but that’s what makes the tour interesting. The coach was comfortable and the stops en route were fun (especially Dumbo) and ending up in Chinatown was great given we hadn’t been there yet.
Ann is as an engaging guide and good storyteller.
Really enjoyed our time with Dave. Very experienced and knowledgeable about the event. Has personal experience as well
Good experience, but not as half as our guide Charlie… Best one ever, funny, warm, resourceful, and full of knowledge and fun facts!
Superb trip taking in all the boroughs of the wonderful New York. Excellent information given by Cara and a brilliant tour guide
Emotional tour Jake was amazing and made you feel so comfortable. The stories he shared were heart breaking but really made you understand what people wwnt through.
Sabine was our tour guide and she was just amazing! She re-told the events in such a beautiful way that we were both emotional throughout. She had us laughing and crying in equal meassures. The exhibits too really were well thought out. The final stop for us was the room showing the photos and a little history of each soul lost that day and this too hit us quite hard. The wall of blue posters too was wonderful, each one a different shade. The museum is massive and we could easily have spent a full day there. Thanks to the city for this wonderful memorial to all who were lost that day. Lest we forget.
Very good tour, the guide is very knowledgeable and professional, excellent. alot knowledge, very recommended
Great and knowledgeable guide. Good experience!
Amazing time!! Anthony was such a great guide!!
Great experience, very friendly and educational, I would highly recommend those visiting New York to go on this tour.
Great tour to get you oriented in NY. Dan was a brilliant guide very knowledgeable and great humour too. Highly recommend.
Ray R was great and informative!
Ray R was great! Very knowledgeable! Great stories of the history and building of the Statue of Liberty. Thank so much!!
Superb tour either Cara who had superb knowledge of all areas . Highly recommend . All questions answered and thoroughly enjoyed the whole day and seeing several of New York’s boroughs
Megan! I would personally like to say thank you for your Absolute Amazing passionate insight to your home! That you obviously have taken care to understand on a personal level. This tour wouldn’t have been the same without your passion. The people that hire you have the right person in their hands you! Well done, highly recommend.
Really Nice experience, we had a really good time
Our tour guide was a local NYC resident, that was very knowledgeable and was very accommodating and kind. His explanation of everything was very thorough and educational.
We were lucky enough to have Steve as our tour guide just for our little family group. He was brilliant! He shared his love and understanding of his personal neighbourhood with us, giving us a great insight of life in NYC. We already had explored the city but Steve gave it a personal dimension. He also catered for our interests into Bob Dylan, Friends etc. and ensured the tour stayed interesting for young and old. Thank you very much for making this a special NewYork experience for us, Steve! And thanks for the photos.
My wife and I went on a tour given by Arun who was very nice and knowledgeable on the events of 9/11. He answered questions on the spot and spoke with passion. We really enjoyed.
Enjoyed the experience. The guide was great. The extra cost for using the tablet in the observatory was somewhat worth it.
We had a great time on the NYC in a Day tour! It was the perfect way to see a lot of the city in a short amount of time. Times Square was exciting and full of energy, and visiting the Freedom Tower was a very meaningful experience. We also enjoyed seeing different parts of Midtown and Lower Manhattan. The tour was well organized, easy to follow, and not rushed. Our guide, Dan, was friendly and shared helpful information along the way. Overall, it was a fun and memorable way to experience New York City. I would be mindful if you have small children, as they may not be fully interested and do lots of walking. Highly recommend!
Arun was a knowledgeable and passionate guide - great to hear a local and very human perspective of a person who was in the city as a young person at the time - and has seen the impact and rebuild of the city first hand. Tour involves a guide of the Occulus and Memorial Park. Self guided inside the museum.
Great and very informative, tour guide was very knowledgeable
I highly recommend this tour. The tour guide really knew what he was talking about and made us feel comfortable to ask questions and receive suggestions
We had a great trip and seeing different boroughs was great. Jim Q was our tour guide. He was very knowledgeable and made the experience really enjoyable. Highly recommend!
The tour guide was really good and knowledgeable. It was a comfortable ride through many places we probably wouldn’t have seen.
Its an English speaking tour, very impressive and our guide ( Jim Q ) was very informative an interesting. Really engaged with us.
Our guide Tim Douglas was very knowledgeable. Really respectful and patient with questions. He is a top notch guide.
Tim M was fantastic and bought knowledge and lived experience to life. Very valuable and humbling.
Jim was an amazing guide for this tour, his passion and knowledge was second to none and he expertly imparted this information onto us along with extra tips on places to visit after the trip which we diligently followed after arriving back in Manhattan….An absolute must when visiting New York and if you’re lucky enough to have Jim as your guide, you’ll have an incredible day….
9/11 Memorial, Ground Zero Tour with Optional 9/11 Museum Ticket: We absolutely loved this tour. We learned and saw so much that we wouldn't have to doing a self-guided tour. Sergio our guide was so passionate about sharing the 9/11 stories. Even though he had told these stories many times you could tell they still touched his heart. He showed us the American Express memorial for their 11 employees that perished on 9/11. It was beautiful and personal and peaceful. Beautiful! Don't miss this tour. I don't know if you can do this but ask for Sergio.
Outstanding from beginning to end . Learned so many insights that had never heard . Ray shared firsthand knowledge and his own family impact which made you feel immersed in the experience . We didn’t even notice how cold it was could have listened to him all day 😊🥶
Anthony was a super excited guide who's extremely knowladgeable. His love for New York and his family are commendable Would highly recommend him to anyone
We enjoyed this tour, our guide Paul was very knowledgeable, had great stories and answered all my sons questions.
Mark was terrific tour leader, knowledgeable and friendly and accommodating. Thank you!!!! Plus we tipped well which, if you have the $, is the right thing to do
Arun Das was a great tour guide. He is a beautiful story teller and adds flavor to the ground zero experience
Charlie was very knowledgeable and entertaining So fun wound do it again with friends and family his story telling was so good my dad love it the most
Jim was an outstanding tour guide. Not only impressively knowledgable, but funny and caring.
absolutely engaged throughout and knowledgeable, tour guide Charlie got to know the group personally (just the right amount) and made each part of the tour memorable and fun.
Despite being an incredible large museum, Chris was able to perfectly guide us throughout 5000 years of history in nearly 2 hours of tour. Highly recommended!
Ross gave an exceptional tour of The Met. He was very knowledgeable and hit all of the key areas. He answered the questions we had throughout the tour, and we are so grateful we started our Met experience with him!
Chris was an amazing guide!! Super informative and gave a great overview of all the best highlights!
We took the 911 memorial tour, Tim Douglas our guide, was amazing. He shared tons of information and was also very kind.
Very thoughtful with great facts and very entertaining. Highly recommend it.
Meghan was so knowledgeable and told the story in such a succinct and engaging way. Thank you
Great tour from start to finish. Well organised, knowledgeable guide and safe driver. Saw so much of NY that could not have done on foot in such a short trip. Plenty of stops for photographs, lunch and restrooms throughout the day. Definitely recommended
Meghan told a great story that really brought the memorial to life. Her connection from past to present was well done. I am glad we had someone tell that story as we took it all in.
I went into this experience thinking I was most interested in simply seeing the 9/11 Museum, but by the end of the day it was Jason’s storytelling that truly made the experience meaningful. Jason is incredibly knowledgeable, passionate, and thoughtful in the way he guides you through the former World Trade Center site, the memorial, and the rebuild. He seamlessly weaves together history, symbolism, personal stories, and lived experiences in a way that is both enlightening and deeply human. His descriptions brought the site to life and added layers of understanding that I would not have gained on my own. What really stood out was how intentional he was about connecting with people in the group. As we moved from place to place, he shared additional New York insights and tips, making the transitions engaging rather than transactional. His storytelling was respectful, engaging, and emotionally grounded—never sensationalized, but never distant. By the end of the tour, I realized that while the museum itself didn’t fully meet my expectations, Jason’s stories, perspective, and care absolutely did. This tour was entertaining, informative, and genuinely moving, and I would highly recommend it to anyone wanting a deeper, more meaningful understanding of 9/11 and its lasting impact.
Tim Douglas was an excellent tour guide. He was very insightful and made our experience.
It was a very well planned tour. And a special thank to James the your guide who explained not only about the tour but also shared the other important spots to eb explored beyond the tour.
i had a very good time and guide was very friendly and knowledgeable
Wow, the tour was simply excellent. Although it was quite cold that day - time flew so fast so we didn't feel the cold. I took the tour with my father, who recently turned 88(!), and our guide, Sean, was so kind and sensitive - and offered to have the first "speech" near a bench - so my father could sit down - and the entire group was standing in a circle next to him. Sean was so much into-it, and you could see how talented he is in story-telling. And, of course, his story was so interesting - as he was telling also his own story on that day. And not to mention all the other stories - of all the other heroic people (and all the other heros, whose stories' would never be told). Great experience - highly recommended (Look for Sean!).
it was a great experience, Steve was very kind with our group!. perhaps, a little more time in some places to have lunch or to visit some places..
Excellent tour on Wall Street by Jess. Group of 24 pupils and 3 staff members from the UK. Excellent knowledge and engaging personality. Would 100% recommend.
Ross was an amazing tour guide! High recommend for him and for the museum in itself. It was amazing. Perfect highlight tour.
We had a wonderful tour this morning with Ross! He was informative, well paced, knowledgeable when we asked questions. He made sure to point out exhibits we didn’t have time for, but we had expressed interest in. There is so much to see and this was the perfect amount of time for us. We feel like we experienced the museum (and one day we hope to come back for more!). Kudos to Ross for navigating a diverse group of strangers, other competing tour groups and doing it all in the promised 2 hours!
Tim Douglas was an excellent tour guide. He made the tour of ground zero very interesting!
I have done the Memorial and Museum previously, hut doing the one with Tim as our guide was on another level!!!! Highly recommend!!
Nicola did an excellent job! He was passionate and taught me tons of excellent things about the museum and its contents!
Visiting the Met in New York was truly one of the highlights of my trip. From the moment I walked in, I felt completely immersed. The museum is vast and impressive, and each gallery feels like stepping into a different time and place. There’s something magical about moving from ancient civilizations to European masterpieces within just a few rooms. What made the experience even more memorable was our tour guide, Nicola. Italian by origin, he brought an incredible energy to the visit. Instead of simply sharing dates and technical details, he transformed each artwork into a living narrative. He painted vivid pictures with his words, helping us understand the emotions, conflicts, and human stories behind the pieces. His way of explaining art made it feel accessible, dynamic, and deeply meaningful. As a Languages, Literatures and Cultures student, this visit meant even more to me. It was incredibly special to see, in person, so much of what I study in class. The artworks, historical references, and cultural contexts that I usually encounter in books or lectures suddenly felt tangible and real. I genuinely felt that the experience helped me consolidate my knowledge and connect theory with reality in a powerful way. Nicola was highly engaging and interactive throughout the tour. He encouraged us to observe carefully, asked thought-provoking questions, and created real dialogue around the artworks. His enthusiasm was contagious, and it was clear that he genuinely loves what he does. For me personally, there was an extra special touch: he speaks Portuguese — and as a Portuguese visitor, that made all the difference. Experiencing such an iconic museum in my own language made everything feel more personal and welcoming. For Portuguese visitors in New York, having Nicola as a guide is truly a must. On top of his knowledge and charisma, he is genuinely warm and kind. The combination of the Met’s extraordinary collection and Nicola’s passion and warmth made this visit unforgettable. It wasn’t just a tour — it was a rich cultural and academic experience that I’ll always remember.
We had Jim as our guide. He did an amazing job. Very knowledgeable and made the tour fun. We enjoyed it very much and would highly recommend it. Jim gave us so much information on the history of New York itself along with the Statue of Liberty and Ellis Island.
Jim was very kind, informative, and enthusiastic about all of the history. Great tour, would definitely recommend.
Our tour with Sean from All-Access 9/11 was the highlight of our trip to NYC. His knowledge of the events of 9/11 and the memorial was incredible. What made the tour truly special was Sean's personal connection to that day. He shared with us his own story of witnessing the towers fall while riding his bike, and his compassion was palpable. It was a very moving and emotional experience, and Sean handled it with so much grace and respect. We can't recommend this tour, and especially Sean, enough. It was an unforgettable experience that we will carry with us always. Thank you, Sean, for sharing your story and your heart with us.
Tim was a very friendly, helpful, attentive guide and was very considerrate of our needs and the inclement weather. Lots of interesting facts and figures and history that I was unaware of. Thanks Tim!!
Kevin did a great job. Interesting and informative. Had fun. A minimum number of characters from Trip Advisor is making me…
Sergio was fantastic. Very knowledgeable!
This tour gave us so many more information than if we had done a self-guided tour. Sergio was our guide and his heartfelt passion to share the 9/11 story was evident. Even after telling the stories many times you can tell he was still touched by them himself. My favorite thing was the memorial American Express built for their 11 employees who perished that day. We would have never found that on our own.
Good experience and I recommend to others as well
Me and my son had a fab time doing this tour, Our tour guide Solange Rodrigues was brilliant! Kept us all entertained with so much interesting knowledge. I would 100% recommend. We got so many great photo opportunities as well
Ray R very informative, lovely day exploring
Thanks to Ray R for this very nice tour, with a lot of information provided, and a very good sense of humor.
It was great to learn about the 5 borroughs of New York and to meet places I certainly wouldn't have gone by my own. Ray was a very nice and entertaining guide. Thanks a lot!
Arun was our tour guide, and he was phenomenal. His information was interesting and detailed. He also shared his first-hand experience with 911 as a NYC local. I highly recommend his tour.
We had billy for our tour guide. He was amazing and knew everything we had to ask aswell as useful additional information. Really enjoyed and would recommend to anyone else.
So informative. You get a Birds Eye view of the four Boroughs. Keven was interesting, funny, and did a good job of answering questions
Ray R was the best guide. Fun and friendly tour. Recommend.
Tuvimos un guía maravilloso! Kevin nos hizo un tour muy ameno y divertido. Veníamos de España y nuestro nivel de inglés no era muy alto para entender todo pero es cierto que se esfuerza en explicarlo y vocalizar bien . Gracias por hacer nuestra estancia en Nueva York más enriquecedora
Sean was FANTASTIC! His knowledge and compassion are unmatched. I highly recommend this tour and if you can get Sean you will not be disappointed
Jack was an excellent tour guide. He is not only a wealth of information regarding the history of New York, but also very funny. Couldn’t have asked for a better tour guide!
Steve did a fantastic job. We were the only participants and he answered our questions thoroughly. A perfect blend of knowledge and humor. A very enjoyable afternoon.
The tour part is two hours, then you’re off in your own. It was pretty pricey for the service you get. We tipped him because he was working out in the cold, not because he gave amazing information. He seemed to avoid history that might be controversial.
Kevin was very funny. The tour was amazing. There was not one second that wasn‘t fantastic. Give that guy a raise! 5 stars, would recommend ⭐️⭐️⭐️⭐️⭐️
Kevin was so knowledgeable and fun to listen to. He answered all our questions
We got the tour with Peter he was polite and kind. He explained everything about the we met
This was an excellent tour, with an extremely knowledgeable and entertaining guide in Hélène Sinszner. I would highly recommend this tour, especially if you can get Hélène as your tour guide.
Kevin Our host on the tour of 4 boroughs was absolutely amazing, he had a great sense of humor and kept us informed every step of the way. His New York knowledge is second to none.
Met Meghan what a fabulous knowledgeable lady she is , captured every detail with perfection and some of the detail got you so engrossed that it became extremely emotional especially when you see it in your guidelines telling the precious memories of what happened in detail on 9/11 ...... She was very conscious of how cold it was as at the time the city was going through some extreme weather so was mindful of all the group. She was on time , very chatty friendly made everyone feel welcome and interested in where we were all from around the world. Hand warmers were provided for tour which was I thought a lovely touch!!!! If you see this trip grab it with both hands you will not be disappointed, please leave a lot of time for this trip as our experience was more than we ever expected and you can take as much time as you want remembering 9/11 ...... emotional ... We also added on The World Trade Centre Observatory which was also breathtaking 360 degree views across New York City! ! Again you can spend as much time in there, lovely coffee shops and a restaurant for a bite to eat and a souvenir shop to purchase if you chose too.... If you choose this trip you will not regret it !!!!!
Went for the express tour, got freezing weather and strong polar winds. Our tour guide Mindi C, did the best out of a bad situation and did minor changes to the tour by doing parts inside.
James an amazing ambassador for the ground zero tour. Hearing from someone who was there that day was impactful. He was very personable and shared insight into the day from others. The site itself is a beautiful monument to those who perished that day.
José was an excellent guide. He explained everything about Wall Street very well and answered all our questions. Highly recommended for anyone who wants to learn more about Wall Street.
JOSEPH HAD THAT TOUR GUIDE AURA. Even as a teenager I found it very fun. Recommended us a great pizza place 😊
One of the best tours I have been on, thanks to Solange. Very informative and funny, loved every minute of it. Would fully recommend anyone to go on the tour.
Our guide, Helene, was very knowledgeable about Ground Zero! My son and I learned a lot about this tragic event and about the memorial that was created to commemorate 9/11. Well worth our time and money!
Good tour, tour guide Chris was a amazing full of tips and jokes he kept us all engaged and definitely made the trip for me
We had a great time on this tour. Chris our guide was very informative. He had lots of knowledge of all areas and made it fun as well. His stories gave us an insight of life in NYC and was very interesting. Trip was well planned and a good way to see all the boroughs of NYC in one day. A big Thank You to Chris and his driver George who kept us safe all day. Would recommend this trip.
ean did an excellent job of retelling stories of the victims of 9/11. It meant more listening to someone who was in New York on that fateful day. He was great to include things for all the group as we were the only Americans in the bunch. Any group would be fortunate to have him as their guide. Thanks so much Sean!
Absolutely amazing,best tour of our holiday. Our guide Rob was the best,so knowledgeable. We wish we could have spent longer with him. Such an interesting man who really knows everything there us to know about 9/11. Made us feel as if we were there,made it all very real. Thankyou so much.
Wonderful experience, very knowledgeable tour guide (Russell). Loved the museum. Very detailed, loved the video about the journalists that were brothers that filmed some 911 storiea
Kevin was great. Why not take a tour from an artist who is also a college art teacher!!!! The Met is amazing. Make sure you plan on staying longer and don’t forget to use their free coat check!
Kevin was the best guide. So much inteligent. We enjoyed so much and learned a lot of things. It was a very good experience for us.
Jack was an excellent tour guide and braved the subzero temps with us to take us to the Statue of Liberty for our express tour. He is not only a wealth of information regarding the history of New York, but also very funny. Couldn’t have asked for a better tour guide!
Jimmy was just the best tour guide! He was very informative, and made the whole experience very enjoyable. He is a credit to the tour company
Jimmy was great. He shared his personal experience of that day and gave us great information about the site. It was my first visit to the 911 site.
A truly moving and enjoyable experience. Sean, our host, was the ultimate professional and generously shared his personal experiences from the day and its aftermath, which really brought everything into perspective. Thanks again, Sean.
Jim Q and Leoung were very nice. Jim Q our tour guide was very knowledgeable and he loves what he’s doing. Leoung our driver was also nice and he drives safely. My husband and I are very happy with this tour.
Deciding to purchase the guided tour of the 911 memorial was well worth the few extra bucks. Our guide, Helen not only shared details of the memorial but her knowledge of history helped enhance our overall experience by putting things into historical context. I highly recommend booking a tour with Helen.
The tour was great. Our guide, Jim Q. was fun and informative. We stopped at many historic landmarks in NYC, including the Apollo Theater, Yankee Stadium and the Brooklyn Bridge.
We booked this tour and had Jett as our tour guide. He was FANTASTIC! Knowledgeable, friendly, and kept us moving while building in little blurbs and fun facts that you wouldn't have gotten just from reading plaques. He set expectations at the start of the tour and followed through and we really got a fantastic 2 hour trip through the museum. Highly recommend this tour and you'll be in good hands with Jett.
Excellent experience! Jett was knowledgeable and personable. Great information in manageable bits. Visited The Met a few months ago without a guide--doing the tour was much better than winging it on my own. Recommend tour & highly recommend Jett as guide.
We went on the Met Highlights tour with Jett. He was fantastic. He kept us organized and was very informative. Definitely recommend
Mindy was a great tour guide! She was very informative. Highly recommend it. We had a great time and the pictures are amazing.
Great day and our guide Kevin was fantastic..very interesting and funny. A great day and we learned a lot.would do the tour again
Excellent tour. My guide Peter Sullivan was so friendly, knowledgable and made everything interesting with his own stories and history. Definitely recommend for fans of theatre and history. Thanks Peter
Amazing experience our guide has so much information stuff that we would never have known if we hadn’t have used ExperienceFirst the meeting place was perfect. Everybody was so very happy with how the tours went. We had to contact customer service due to the heavy snow that came down in New York we had to reschedule customer service services were absolutely amazing. They responded straight away by that online chat and cannot find fought with any of this. I would urge everybody to book using ExperienceFirst for your New York attractions.
Great tour of key pieces. Jett was a knowledgeable and entertaining guide, and very responsive to questions.
Jett was so informative and funny. We’ve been to the museum several times but Jett highlighted art that we had never noticed and shared really interesting background stories. Highly recommend!
Our tourguide was anne. She was very lovely and the tour was very interesting. We walked around wall street and she showed us important buildings and places. She even talked about her own experiences in these buildings.
Sean did an excellent job. He was well informed with the memorial and really put heart and soul into his job. He was very personable, very animated, took the time to answer any at all questions that anyone may have had.
Such a great trip especially having Jay as our guide. Communication was excellent throughout and the information Jay gave all through the tour was given with enthusiasm and genuine enjoyment. Highly Recommend, Thank You
We highly recommend Jett as a tour guide. He’s incredibly knowledgeable and adds rich background information to each artwork, helping you understand the stories behind the pieces and how the artists brought them to life. From the notorious to the poignant, he highlights the meaning and history woven into every creation. There’s often a fascinating piece of history attached to each work, and we’re grateful that Jett shared those stories with us.
Rob Costello was our tour guide, he was extremely knowledgeable and brought the place, people and history to life - highly recommended.
Paul Kelly was excellent and despite the freezing temperatures it was well worth it
This tour was five stars. Jimmy our tour guide was absolutely brilliant! He gave us so much info not just from the tv coverage but his own personal experience of that awful day. I highly recommend this tour!
Chris rocks, nice guy and a pretty good tour guide.
Very nice experience. Great explanation of everything and some interesting information. Great bus tour. Also very good bus driver.
Very nice tour. Everything we wanted and more with our tourguide Chris
Great way to see many of the Burroughs with an excellent and knowledgeable tour guide, Chris. This was my second time doing this bus tour and I love it!
Superbly presented tour. Guide Chris was great- unbelievable knowledge about NY and is districts. Great way to visit New York. So much covered in a 6 hour trip
Was wonderful Chris was great
Felipe was absolutely perfect. On point anecdotes, a great sense of perspective and bigger picture. He was engaging and friendly. He walked us through SoHo, Little Italy and Chinatown, sharing his best tips. 100% would recommend. Thanks a lot!
First of all Jack the tour guide is so hilarious he make everything interesting and fun in the same time. The weather is cold but we enjoying everything in this tour. Very informative. Thank you Jack, keep it up the good work.
Ken was so knowledgeable and I learned so much more than I would if I didn’t have him as our guide - The Met is a must see and I highly recommend it !
Very good i recommend for evryone and the guide jett was so good he told us evrything about america history
Me and my husband enjoyed this tour. Joe was great and very knowledgeable. It was freezing cold outside but we had fun.
Jorge was a great tour guide. He's very knowledgeable about the 9/11 Memorial, Museum, and of course the actual event. The descriptions of the fire fighters and their dedication to saving as many people as possible, even at the expense of their own lives, was much more real coming from his descriptions. He is obviously a very respectful and caring man as well. Seeing the fire station memorial wall was something we'd never seen before. It was a very cold day for our tour, but his narrative warmed out hearts while remembering this sad tragedy in our country's history.
I had a great time on this tour. Jack was a great guide who provided lots of information and insight into the monuments, and the tour felt perfectly timed in each location.
Great experience throughout NY city history! Totally recommend it! Hands down to Ray, our tour guide cause the wonderful explanation
Just an easy convenient way to explore Ray R. Was my guide and he was quite funny and really good. Could have been a bit longer to see more but still pretty good
Peter was very knowledgeable about all things Broadway, and very entertaining which made for a lovely time even in freezing temperatures. Would definitely recommend!
Rob makes the tour super fun and he’s very knowledgeable, highly recommended to anyone who is looking to visit Greenwich Village for the first time
Maki is so funny and he makes the tour interesting even in the freezing weather. Would recommend to anyone who is looking to learn about Chelsea area
There are many of us who can recall watching the events of 9/11 unfold on TV back in 2001, but visiting the 9/11 memorial on Sunday brought a deeper understanding of the events and the impact on the city of New York, and on the many people who lost their lives or loved ones in the 9/11 attacks. It was moving and respectful. Our guide on the tour was Tim Douglas, who did an excellent job of bringing those events to life and provided a clear understanding of what unfolded on the day; which then complemented the more detailed exhibits in the 9/11 museum. Tim’s job was made more difficult with the freezing weather (we were there during a February cold snap, -12C - feels like -22C - that’s 10F to -8F), as about 45 minutes were outside. Tim exudes knowledge about the events and is a natural story-teller; backed up with dog-eared newspaper clippings that add to the authenticity of his dialogue. We were a group of six (3 x couples), hailing from Orange County, Ireland (that’s us) and Belgium. Tim was able to adjust to the international audience, and remained clear throughout, especially for the Belgians, where English was not their first language. Tim was warm in his delivery, despite the dreadful impact of the events of 9/11, was personable throughout, and offered facts rather than opinion to aid in our understanding. Tim’s excellent presentation was devoid of any political commentary. We would fully recommend a trip to the 9/11 memorial and utilising ExperienceFirst as your tour provider - and Tim Douglas is an expert guide for the tour. We opted for the VIP experience - the tour with Tim outside (just over an hour); followed by a guided tour of the 9/11 museum (again, excellent); followed by a trip to the OneWorld viewing platform. We arrived at the Oculus for 10.30am, for an 11.00am tour, we entered the 9/11 museum at 12.30 for a 1.00pm tour, and left the museum for the OneWorld observatory (which was also stunning) at 4.30pm, in time for sunset at 5.10pm. We left the observatory (after a drink and appetizers) at 6.30pm. This was a moving, inspiring and fulfilling day, and we would fully recommend.
The entire experience was so informative, eloquently, presented and moving beyond words. Highly recommend. Paul Kelly was our guide and he clearly enjoys educating his group while relating his personal experiences
Tim Douglas is TOP !!! He's trying to speak slowly because I have an intermediate level of English. Thank you very much !!!
Our guide was very knowledgeable, friendly and we enjoyed his personal experiences. Went at a comfortable pace
Was really great time! Ray was brilliant! He was really interactive! He has real passion what he is doing! Joe bus driver good as well! We will do it again!
A fantastic tour of areas we wouldn’t have thought to visit. Ray R led the tour and was funny and extremely knowledgeable. A must if you like seeing stuff off the beaten track!
EXCELLENT TOUR GUIDE!! Sergio explained and answered all our questions. I liked theory and content he put behind. He pointed out the original brick and mortar used, he pointed out the locations of the buildings, as well as the fire station, sphere, and churches.
El guía muy interesante y encantador, te lleva a visitar los barrios mientras te va contando algunos datos interesantes que si fueras por tu cuenta, pasarías de largo.
This tour was friendly, informative, insightful and extremely interesting. Despite having watched many documentaries over the years, we learnt so many new things on this tour. Speaking with a local person who was in the city at the time of the event was a very special experience. Paul Kelly our tour guide was exceptional! I can’t imagine a better tour guide than Paul, he was extremely friendly personable and knowledgable, the type of bloke we could have chatted to for ours over a drink, it felt sad to part ways as we were so enjoying his life anecdotes and knowledge on 9/11. Despite the -15 Celsius temperatures, Paul powered through, finding sheltered indoor spots for us to do the talking parts of the tour, whilst making sure we still saw everything we needed to! He priorities our comfort but did not waver on the information and experience we received. If we could give him more stats we would!
Our tour guide Amy was amazing especially since she lived it and was so close to everything on 9/11 it made the experience more personable
Easy to switch times and the ticket center were extremely helpful with helping us change plans . Timothy was prompt The experience was beyond moving. So much to see and remember
Tim was friendly from the start. Within a matter of minutes, he had mastered the names of all 24 people on our tour. He so knowledgeable and compassionate about everything regarding Ground Zero.
Despite a bitterly cold day Jimmy Q and driver Michael gave us a wonderful experience Very informative facts and figures throughout the whole 6 hour trip. A great experience well worth going on to witness the true New York that passed by very quickly Great to see what actually goes on in New York’s boroughs Well recommende
Tour guide Amy was fabulous. Very knowledgeable, and she shared her personal experience. Well worth the tour to hear about the unique aspects of the area.
Kevin did a great job explaining the history of NYC. He was very inclusive of the different cultures and presented a very positive viewpoint.
Tim provided an outstanding tour and was really engaging and informative. His local knowledge and lived experience meant we were introduced to things you wouldn’t have awareness of as a tourist visiting without a guide. Despite the cold weather (-16 when we went!), we could have listened to Tim all day. He was extremely knowledgeable, made a point of engaging everyone in the group by using our names as he drew our attention to key points and managed to get the balance between humour and history spot on which meant it was entertaining without the importance and significance of the subject getting lost. Genuinely the best tour we’ve ever done. Very highly recommended.
Great tour with Kevin. Very informative and well versed on everything . He kept us entertained while also providing a lot of information
Kevin was a great tour guide. The tour was very informative and great for pictures. Even on a cold winter day, it was an unforgettable experience that I recommend.
Tour guide Chris gave an amazing personalised experience with music and super interesting facts about NYC. Definitely worth coming on this 6h tour.
We had an absolutely fantastic walking tour of the Highline and Meatpacking District. The experience was made truly exceptional by our guide Maki who was brilliant from start to finish. He was incredibly knowledgeable, sharing fascinating history and insights, while also being genuinely funny and engaging throughout. His storytelling bought the neighbourhoods to life and made the tour both informative and highly entertaining. We thoroughly enjoyed every moment and would totally recommend this tour - especially if you are lucky enough to have Maki as your guide. Thank you
A "must do"for tourists to discover life outside Manhattan. Kevin was a knowledgeable, informative and engaging tour guide. The 6 hour tour flew by and we saw so much more of NewYork that would otherwise have remained hidden to us.
Great experience and the Jack was awesome. The Statue of Liberty was amazing to see in person. Ellis Island was really neat to see
Really enjoyed our tour with our guide Joseph who was outstanding in his knowledge of the Statue and Ellis Iand. He made a VERY cold outing into something special. Highly recommend.
Tim Douglas was a great guide - super approachable and knowledgeable. Made the tour feel very short , fun, entertaining, and informative. Tim, thanks again for the great tour!
My son and I learned about the 9/11 site in a way you don’t get by reading. Tim Douglas guided us through the area adding personal stories. The 11 Tears monument and the Fireman’s wall were new to us. Our group had many from countries outside the US. We shared where we were at the moment we each heard about the plane strikes. No one had forgotten exactly where they were or what they had been doing.
Had a great tour with Tim Dowd! Personable and told great stories- we really enjoyed the experience. He was a good guide that explained things thoroughly. It made visiting this site a great experience.
Our tour guide Joseph is excellent. Very detailed, knowledgeable and never a dull moment. If your are planning any tours in New York do yourself a great favor and ask for Joseph!!
James was fountain of information and was great with my students. It was a great experience. It is a great intro to understanding the history and function of Wall St. and the Financial district. The price and length of time is perfect.
Our guide Maki was incredibly knowledgable about the area and showed it in his enthusiasm and fun. Learned a huge amount about the Meatpacking district as well as the High Line, both past and present. A thoroughly enjoyable and informative tour.
As a long time New Yorker Tim made the tour personal, more real. Highlights: 11 Tears memorial, the fireman’s wall and the reflection pools.
An amazing tour of the ground zero site and neighbouring buildings and areas of interest. Our tour guide Tim Douglas kept everyone involved and engaged and was really knowledgeable. We would highly recommend this tour
I booked a 911 Memorial Ground Zero Tour with my adult daughter on Tuesday 27th of January The experience was amazing .Our tour guide was Paul Kelly and he really made the experience so memorable .Paul is so passionate about what he does .The weather was so cold but Paul continued to make sure with got every piece of information he had and told us some amazing stories .I couldn't recommend Paul highly enough . Thank you very much we will never forget this experience with you . Maria Alison Desmond Cork Ireland
Tim Douglas had the right balance of information, light humour and respect for our 9/11 tour. He is also amazing at remembering everyone’s names! So glad we booked, thank you.
jim and leong were amazing and gave us a great tour with an excelente driving and interesting explanations of each stop.
Excellent facts and fun filled day exploring the four boroughs. Jim Q was our guide and he made it thoroughly enjoyable. Leong the driver was masterful at getting us into the action. Thoroughly recommend.
Great tour with Jim tour guide and Leon the driver gave us a lots of hints in the tour. Liked the stories of Jim and recommendations for our visit in New York. There was enough stops and time for a snack, lunch and breaks for the restroom. Great experience. 5/5
Jim Q was the best!! Very knowledgeable, friendly, and great sense of humor. This was my first NYC tour and I learned so much! Thank you for making this experience one to remember :) Bianca
Awesome experience!!! Jim Q and Leong delivered one of the best tours we've ever taken. It was a thorough experience of New York City, not just the poshy Manhattan side. They showed us the real New York and it didn't disappoint. Queens, Bronx and Brooklyn were awesome. We're from Florida and travel all over, even despite the snow storm and winter conditions, it was still awesome. I tipped 40%
Tim was our tour guide and he was really good. He was funny, entertaining and very knowledgeable. He answers all the questions that anyone had. His personal life experience really added value to it as well.
Our tour guide, Emily, was friendly, enthusiastic and generous. We thoroughly enjoyed her commentary and the way in which she adapted the tour given the very VERY cold conditions. We are so glad we did this tour. It was a highlight of our trip.
My sister & I did the 9/11 Memorial Tour + Museum + Observatory and it was excellent. Our tour guide was a local New Yorker who was there that day who had great knowledge to share and local first hand references that most visitors would not have known that truly added to the experience. Thumbs up for front of the line to skip the crowds! The Memorial Pool & Museum are breathtaking, heartbreaking and powerful. We learned about the story of the white roses and more. So worth the price. 3 - 4 hours.
Ken was informative, friendly and very knowledgeable. The tour was so interesting, so glad we did it with a guide and glad that guide was Ken.
Our Met Highlights Tour was fantastic. Though we had been to the Met before, it is so enormous you really need an intro to get started. Kevin was super knowledgeable and supplied with visual aids and obviously extremely familiar with all that we might want to see or learn. He was open to our various personal interests and requests and led us on a very enjoyable and expert morning, which we were able to use as a perfect foundation for further explorations on our own.
We visited New York from the UK in early December 2025, we pre booked our tickets for Ground Zero, Museum, One World Trade Centre and a tour. Our tour guide Tim Douglas was so friendly, very informative and we couldn't have asked for a better guide. It was quite emotional, I'm glad we were able to pay our respects. Thank you Tim, you're amazing at what you do. From, Sally-Ann, Sam, Kelly, Craig, Nicola and Ben :)
I really loved the stories told by Felipe and overall the tour was great! I really recommend it! Even if the westher was challenging in January.
Felipe was a great tour guide. Very informative and engaging explanations and stories. 2 hrs is the perfect amount of time. Highly recommend
It was a super cold day. The tour guide was very knowledgeable and very cognicent of the weather restrictive day. It would had been nice to access a couple of teh buildings.
Timothy offered a wonderful and personable experience to Liberty Island and seeing the Statue of Liberty. From the moment the tour began to the end of the tour two and some odd minutes later, it was engaging and thoughtful. He explained and answered questions freely. One of the best things I have done in NYC in many years. I cannot say thank you enough to this wonderful tour guide.
What an great tour, Paul Kelly was amazing and very knowledgeable.
We did the Soho, Little Italy and Chinatown tour. Even though the time was over, Mindy continued and shared more insider information and showed us nice spots. When walking through Soho she also told us where some celebrities live which I liked. She always waited for the group and did not rush! We had a little break in Little Italy to buy a snack which was great. All in all I can really recommend the tour and would always book Mindy again for other tours. It was one of my highlights of the trip! Mindy is such a nice person, kind, funny and a great guide!
If the purpose of travelling is to ‘broaden the mind’ surely the most important experience must be to gain an insight into the history of the place you’re visiting and how this has shaped its culture and direction. For this to happen you need a bus (especially in sub zero temperatures in January!) and an excellent tour guide. This particular tour gives takes the visitor beyond the usual highlights of glitzy Central Manhattan to see the other outer areas of city. This is where the quality of your guide makes a dramatic difference. As we drove through each area, Chris, our tour guide, explained their history and pointed out the transformations that had taken place in recent times. Full of frequent stops and photo opportunities, this was an excellent tour. With a highly knowledgeable and entertaining native New Yorker as a companion this is one tour that anybody wanting to get a feel for the real New York should not miss.
Lovely walking tour through The Village with a very knowledgable host, Steve, who's insight into the history of the area was amazing and very indepth, taking the group to places that you would've just walked by. Thanks to Steve for a great tour and wonderful anecdotes. Highly recommended
Would recommend this tour to everyone even if you think you know all about 9/11. We learnt some interesting and powerful stories and how resilient America is and what a statement that has been made and is continuing to be made. They rebuild and come back stronger and more importantly they are so proud of their country. Our tour Paul Kelly was amazing and very knowledgeable. The group was not too big and meeting people from around the world was fun! Totally worth it! 5 stars!!
Such a very incredible and interesting experience, absolutely recommended if you want to get the most out of your trip to New York, specially if you'd like to immerse yourself in a vibrant and cultural experience and be closer to what really New York is beyond Manhattan. The staff are truly New Yorkers and they certainly do their job pretty well.
Wow!!! It was very moving and powerful, but also very beautiful as showed how resilient America is! Such a good tour! Would recommend this tour to everyone even if you think you know all about 9/11. We learnt some interesting information, such powerful stories and how resilient America is. Ground Zero, what a statement that has been made already by respecting and building around the original twin towers and is continuing to be made by adding more. They rebuild and come back stronger but more importantly they are so proud of their country. Our tour guide Paul Kelly was amazing and very knowledgeable. The group was not too big and meeting people from around the world was fun! Totally worth it! 5 stars!!
Ray was very knowledgeable and interacted with the group making thr tour very interesting. Highly recommended. Ferry crossing very smooth
Jorge was an amazing host! I lived in Brooklyn a dozen years ago, and wanted to see how it's changed. This tour was a great way to see the different boroughs, and Jorge pointed out some locations that I hadn't known about. There were several opportunities to take pictures and walk around, but we were able to see so much more being on a comfortable bus. I would recommend this tour to anyone who wants a reasonably priced way to see the real NYC.
This is easily the best trip in New York and at a great price, particularly when you consider how much the places like the Empire State Building now costs. There is a huge amount to see and to take it all in you need to set aside at least half a day. Book from the official seller only, we booked ours online. Book well in advance if you want to visit the crown.
Dear ladies and gentlemen, very well organized. Despite the relatively cold weather, it was very interesting. I liked how everything was arranged. There was time to eat, drink, and relax. I highly recommend it. For this price, it’s a very good tour, and very pleasant people run it. Thank you very much.
Ray was a great tour guide. He was very knowledgeable about the sites and even braved the brutal weather to show us around.
Amazing tour, thank you Megan, you were so knowledgable and made this tour very memorable and emotional
Angela was an amazing tour guide. Very knowledgeable. Lots of history of the district and the architecture. Plenty of recommendations for shopping eating drinking etc. Had a great tour
Great tour with Chris. Very informative and funny. Lots of little stops. Make sure you do time out building in dumbo - great food and views
We had a great experience on the tour . Our guide Chris was very professional and friendly and explained everything on our way ! It was a great insight into New York Citys culture and history 😊
Great tour our guy did a great job. His name was Tim. Very knowledgeable in the area he’s lived here his whole life.
We had a fabulous tour with Kevin. He was extremely informative, funny and professional. I would highly recommend him to anyone.
Best tour ever! We loved our tour with Kevin, especially with his art background. He gave us a wonderful tour of the Met’s highlights, with amazing historical and artistic perspectives. His input was fascinating. I highly recommend taking a tour with Kevin for anyone going to the Met.
Kevin was very knowledgeable about many different art movements. He was an excellent tour guide and I would recommend him to anyone interested in taking their enjoyment of the Met to a different level.
Thanks to Chris the tour was fun and interesting. We enjoyed some foodie experiences and saw the most interesting parts. Respond to review
Jason was a great guide and shared interesting information including his experience as a native NYC.
We had a wonderful visit to the Met..Alex was our tour guide and gave a fantastic overview of the key highlights The stories behind the pieces really enlightened us and we learned a lot. Thank you so much.
This tour ran on time and the tour numbers appropriate. The guide was exceptionally well informed and added his personal connection to the events that unfolded on that day. The tour was well paced we would highly recommend.
Although a foggy and rainy day, Jim made the tour experience enjoying and fun. Very knowledgeable and a great guy. Highly recommend!
Our tour guide was Ross very profesional but also friendly and funny person so it is a very good mix for such a trip We were more than happy to have him as a guide he told us a lot of interesting stories and facts during our visit in MET The tour itself is worth recommending MET is astonishing place and everybody can find something for him
Great tour Kevin was very good we learnt a lot on this tour very informative and knowledgeable we were very happy some great pic opportunity's would definitely recommend
Very good tour and fill with knowledge! It helps since the museum can be a bit overwhelming. I would highly recommend it to anyone visiting.
Justin was great! He was super informative and answered all of our questions. Gave us great recommendations on what NYC apps to use and shows to watch. The walk was honestly not bad at all. We did walk about 4-5 miles but at a leisurely pace. We did get potty breaks and were able to get coffee. Awesome tour!
Charlie is the MAN!!!!! Very knowledgeable and animated…. His passion for NYC draws you in with his story telling!!! 🥰
We really enjoyed our 9/11 tour. Our tour guide Jaclyn was so knowledgeable and you could tell she really cared about the content she was sharing with us. I walked away with a lot of new knowledge she shared. Great experience.
Out tour guide, Charlie, was amazing. The whole experience was fun, very informative and at the same time very easy to comprehend. My husband and I really learned a lot about the history of the Statue of Liberty and Ellis Island as well. Charlie was energetic and upbeat, always engaging the group. He truly made the tour memorable.
I throughly enjoyed our9/11 ground zero tour with Paul Kelly. He was engaging and informative and kept us entertained for the 1 1/2 hour tour. We learned a lot. I highly recommend this tour with Pauyl
Tim was fantastic and very knowledgeable. I would recommend this tour to friends and family anytime they are in the city.
Very good tour, a lot of information and a cool tourguide, thx Marc.
Charlie was a great guide. Gave interesting history that we would not have known. He also handles the weather well as it was really cold
Great narrative of the memorial grounds and the history after the events of 9/11. Jake was very knowledgeable and personable.
Jimmy was a great tour guide!!!
Jimmy was excellent. He was thoughtful, a great storyteller and a great guide. I would highly recommend to others wanting to tour the 9/11 memorial.
The tour guide ,Charlie was extremely knowledgable, Friendly & entertaining throughout on a very cold day. He kept everyone involved which was sometimes difficult to concentrate in the temperatures. Would highly recommend him as a tour guide of new york city.
Jimmy was an incredible tour guide and I would highly recommend him for visiting the WTC site and memorial. He is very knowledgeable and gives personal memories and insight from that day. He interacts well with the people in his group and he is very passionate and out the diet and his city. He gives people time to have their questions answered.
During the winter it was great to do the tour but please be sure to dress for the weather. Overall it was a great experience.
Paul Kelly was an outstanding tour guide! Would definitely book through this group again. Communication was great. Wirth every penny
We braved the cold on a snowy MLK day along with 20 others and had a fantastic experience and wonderful tour from Charlie. He is quite the story teller and had us all hanging on his every word. He was able to answer everyones questions and brought the history of the statue of liberty and ellis island to life. Highly recommend this tour. Plan to stay an hour or two at Ellis Island, lots to see and a reasonably priced cafe for a quick lunch stop.
Tim was an excellent guide! Very knowledgable and organized. Despite the lousy weather, we are glad we paid our respects at the memorial and had Tim to educate us from a New York perspective.
We spent just over 2 hours with Ken in a highlight tour of the Met. It was perfect. Exactly as I imagined it. Ken is affable and knowledgeable. You will not be disappointed.
We visited Liberty Island and purchased our tickets from the main ticket office situated in the park by the side of where you catch the ferry at a cost of $18 each which includes ferry to both islands (Ellis and Liberty) The ferry although absolutely packed was a pleasant 15 minute crossing to the see the Statue of Liberty and museum which was as great experience!! ..The ferry has a shop with snacks drinks and some souvenirs.. it also equipped with rest rooms. You get fabulous 'close up' pictures of the great lady herself and the museum is a 'MUST' there are lots of places to sit and take in the views of NYC from the island and the island itself is a beautiful clean environment. We eat at the main restaurant and cost $40 for the two of us including a drink and was actually great food to be fair! ..The island also has a gift shop.. Highly recommend a visit!!!
Tim did a wonderful job on this tour. He was totally New York and we loved that. He did his best to convey nuances that I’ve missed in the past when touring the site on my own. Thanks Tim.
Tim was an amazing tour guide. In the short time we were there, he learned everybody’s name on the tour. He made a point to keep everyone involved in the tour. He is very knowledgeable about 9/11. I would highly recommend him to anyone planning to tour the 9/11 Memorial.
Sergio was fantastic and well prepared from the start. Excellent experience would highly recommend
Great tour of the 9/11 Memorial. Sergio was awesome . He is super knowledgeable, took his time explaining everything, and kept it fun and engaging. Highly recommend!
Sergio did an excellent job orienting us to the tragedy that occurred here on 911… the structures, and the new rebirth of the sacred ground… He provided great insight and shared numerous pictures with our group of about 20 people. I would highly recommend Sergio to anybody looking for terrific understanding of this sacred site… up up up up
Knowledgeable, funny and fast, Jett gave us a quick but very interesting tour with some highlights we surely would have missed.
Great experience with our Irishman, Sean. He was wonderful! He was very enthusiastic and animated. We highly recommend!
Despite wet snowy day, it was a great experience. Our guide Emily did a great job. Very impressed with how informative she was, which really added to the experience. Highly recommend.
Great tour of four of New York’s boroughs. It’s a great way get an experience of New York beyond just Manhattan. Our tour guide Emmanuel was very knowledgeable and friendly.
Our group of four from Australia all really enjoyed this tour, one of our best days in New York. It was wonderful to see other areas aside from Manhattan. We found the tour guide, Jorge fantastic and he was very knowledgeable and has a great sense of humour. It was good to get off the bus at various sights, grab some food and take some photos. Highly recommend this tour – 5 stars!
Liz was amazing at explaining everything, showing pictures, talking about before, on the day and the impact it had on New York overall. I can’t recommend this enough for people who haven’t done it.
This was an immersive tour that provided insight and access to points and places that were wonderful to experience. Guide Jorge was beyond exceptional! He shared his deep knowledge in very clear and detailed manner along with great personal insights. The bus was clean and comfortable and driven with expert skill through the city traffic. You cannot go wrong with this tour!
Knowledgeable guide kept us entertained in the freezing snow. Charlie took time to speak with the individual participants. We had a good time.
We loved our group tour with Ross. He is a delightful true New York native tour guide with inside scoop tidbits the general public would not know. His insights made the tour so much more appreciable. We highly recommend walking around on your own after. Several things we missed during tour were exceptional. The rooms from the Parisian hotels/mansions were an unexpected delight.
Tim is an excellent guide. Very knowledgeable and funny. The tour stops were very educational. Tim captured the emotional moment of 9-11.
Our family had a great time with our tour guide, Tim Douglas. He did a great job and packed in such interesting and important information on our tour. 2 hours may sound like a long time, but it went by so quickly when you are fully invested in what you are learning and seeing. Would definitely recommend this tour.
Steve was such a great local guide. My teens loved it. The food recommendations were fabulous and we loved seeing some famous houses and learning about the history of Greenwich. Such a fabulous tour. Highly recommended.
TIm was very personable and very informative - He set the bar for the remainder of our 9/11 experience
Kevin was a great guide. A passionate New Yorker and extremely knowledgeable about a very difficult subject. The museum is incredible.
Loved our group tour guide. He was very knowledgeable and helpful and personable. Tour was very good as well. Highly recommend.
Arun was excellent, he was friendly and incredibly informative, ensuring we left well informed. He kept the tour to time and had a great way of sharing his knowledge. Despite the bitter cold, we had a great time and would highly recommend him and the tour.
It was a solid, informative tour. The guide was very knowledgeable and made sure we all knew the enormity of what we were seeing and tried to get us to a place where we could imagine what it was like that day. Guide was awesome.
Great experience and Tim Dow was a fantastic guide - knowledgable! Very thorough and learned so much more about the history, day, current efforts!
Ross was an amazing guide. I enjoyed every single moment!!! Highly recommend this tour with Ross.
Had an amazing experience walking around the city learning it history. Justin is an amazing tour guide 100 recommend.
Very good tour, very informative! Ray R was a great guide! It was snowing at the time and still got to see everything, fab!
Excellent tour by Ray, really fun and interesting stops. I had the fortune to come when it snowed and it excelled the experience by far ❤️
Ray R was great entertaining tour guide, learnt a lot about lil snips of NYC history I didn’t know before. Highly recommend it.
Mr. Ray its perfect, special he made the tour perfect and magical. He let us know about the mussic and culture in the tour. Showing us the best of the city
Joseph was a great tour guide and explained everything very nicely! Would definitely recommend! A+ tour and host!
This was a wonderful tour and our guide was great! Funny, informative and very engaging. Charlie was a great guide and I would absolutely choose this tour again.
Arun was excellent, he was friendly and incredibly informative, ensuring we left well informed. He kept the tour to time and had a great way of sharing his knowledge. Despite the bitter cold, we had a great time and would highly recommend him and the tour.
It was a solid, informative tour. The guide was very knowledgeable and made sure we all knew the enormity of what we were seeing and tried to get us to a place where we could imagine what it was like that day. Guide was awesome.
Great experience and Tim Dow was a fantastic guide - knowledgable! Very thorough and learned so much more about the history, day, current efforts!
Ross was an amazing guide. I enjoyed every single moment!!! Highly recommend this tour with Ross
Had an amazing experience walking around the city learning it history. Justin is an amazing tour guide 100 recommend.
Very good tour, very informative! Ray R was a great guide! It was snowing at the time and still got to see everything, fab!
Excellent tour by Ray, really fun and interesting stops. I had the fortune to come when it snowed and it excelled the experience by far ❤️
Ray R was great entertaining tour guide, learnt a lot about lil snips of NYC history I didn’t know before. Highly recommend it.
Mr. Ray its perfect, special he made the tour perfect and magical. He let us know about the mussic and culture in the tour. Showing us the best of the city
Joseph was a great tour guide and explained everything very nicely! Would definitely recommend! A+ tour and host!
This was a wonderful tour and our guide was great! Funny, informative and very engaging. Charlie was a great guide and I would absolutely choose this tour again.
Ross was very knowledgeable and friendly. Such a great way to tackle a large museum.
The tour guide was very informative - he made the experience comfortable. He knew the area well. Highly recommend him for any tour
Ross was very knowledgeable and friendly, made the tour totally worth the hours
A wonderful overview and introduction to The Met. Ken was informative, well organized both with information and added photos which enhanced our understanding.
Very informative! Well worth the money to have a native New Yorker who grew up near the towers tell the story and facts of the event.
Chris gave us an amazing tour of this museum. He was highly engaging and very informative. The 2 hours flew by!
Not only is this your informative but it is incredibly powerful! Rob, the best tour guide ever, was a media photographer during that awful Tuesday and provides detailed accounts and facts that only one who was there could! He starts you out in the Oculus World Trade Center, then to St Paul’s Chapel which was the relief center and then off to the Memorial Pools. The tour ends at that point with Rob but then individually you continue into the museum then to the observatory so as much time can be spent as needed. We were in the museum for four hours and observatory for one. I have done the museum and observatory before but this tour gave me so much more information along with a personal touch that, in my opinion, is very much required for this memorial! Thank you Rob for everything!
Jorge gave a fantastic tour. He was so friendly, very knowledgeable, and did a great job bringing a personal touch to such a meaningful experience. Thank you!
Great to know the history of how the statue of Liberty came to be brought and erected in Ellis Island. our tour guide Joseph was as knowledgeable in history as he was also a great actor.
It was great from the start, James was charming when we first met him and he was very knowledgeable. It was about 2 hours and we walked around Wall Street and the New York stock exchange as he was informing us about the historical contexts behind the crisis. The payment fee was definitely worth it because we left the tour learning much more about it.
Had a great time on this tour. James was awesome and very knowledgeable. Would def recommend him as your guide.
Mindy was wonderful and gave us so many interesting stories about the Statue of Liberty. Very worthwhile tour and great experience.
Ken was very knowledgeable ans great! Highly suggest a tour with him! We did a 2 hour museum and he was able to touch on a lot of sections!
GYG guides are always the best - and Ray R was no exception. Warm bus on a cold day, lots of information, and short walks to see things :)
Ray R is an amazing guide. He is very knowledgeable about all the history of New York. We all enjoyed the tour and would recommend the tour.
We had an amazing tour and overview of The Met with Erika as our guide. She is a walking encyclopedia. She was able to disseminate all this knowledge weaving stories together. She was able to simplify centuries worth of history. Her grasp of history and art were impressive. Would gladly sign up for another tour with her without hesitation.
Really enjoyed it. Ray was really nice tour guide. Told us a lot about New York and took us to on best empanadas in New York. Really recommend it
It's a complete and very deep experiencie. Our tour guide Ray R. knows a lot about every corner of the city and make dad's jokes 10/10
The tour was very great. Our guide Ray showed us a very nice and not-traditionally places for food, markets etc. We have never visited these place. That was amazing. Of course, we saw also typical sights, f.e. Yankee stadium, Manhattan Bridge, Brooklyn Bridge... Thank you!
Amazing tour worth the every penny filipe was amazing. Very informative. I would recommend to anyone. The knowledge he had of each village was great
Very informative! Well worth the money to have a native New Yorker who grew up near the towers tell the story and facts of the event.
Chris gave us an amazing tour of this museum. He was highly engaging and very informative. The 2 hours flew by!
Not only is this your informative but it is incredibly powerful! Rob, the best tour guide ever, was a media photographer during that awful Tuesday and provides detailed accounts and facts that only one who was there could! He starts you out in the Oculus World Trade Center, then to St Paul’s Chapel which was the relief center and then off to the Memorial Pools. The tour ends at that point with Rob but then individually you continue into the museum then to the observatory so as much time can be spent as needed. We were in the museum for four hours and observatory for one. I have done the museum and observatory before but this tour gave me so much more information along with a personal touch that, in my opinion, is very much required for this memorial! Thank you Rob for everything!
Jorge gave a fantastic tour. He was so friendly, very knowledgeable, and did a great job bringing a personal touch to such a meaningful experience. Thank you!
Great to know the history of how the statue of Liberty came to be brought and erected in Ellis Island. our tour guide Joseph was as knowledgeable in history as he was also a great actor.
Jason was beyond awesome!! He made it so personal. He was an expert on the topic and brought the experience to life. I am 70 , have traveled the world and have done probably 50-75 guided tours and can honestly say he was the BEST guide I ever had!!! Animated , heartfelt and extremely well spoken with personal experiences added to the professional content. He brought the whole experience to life. Obviously I can’t say enough about him!! Thanks Jason you were truly amazing!! Sincerely Randy and Doug
My sisters and I found our Ground Zero Tour extremely interesting, and we learned so much that we did not know before. Hearing of the experience of that awful day from someone who was there to witness, even from a distance, really makes this tour more personal. Tony was a great tour guide and very informative. Thank you.
I had an amazing time with Jim (tour guide). Honestly I booked this tour pretty last minute, like right before we left for New York, so I was afraid there weren't going to be any more tours. However I found this one at the perfect time. I think we did this on the third day of our trip, and it was great, because this was an all day tour. Honestly we had a great time learning about so much of New York's history. It was a very friendly atmosphere, and in total with the tour guide it was 6 of us. I felt the admission fee was perfectly ranged and I couldn't have asked for a better tour guide. Make sure to wear tenny shoes cause you'll definitely be needing it! Absolutely loved Jim!
Comprehensive tour of the upmarket Chelsea and Meatpacking District with Maki. Great delivery of the interesting historical background of the area by this part time actor. Loved the walk along the High Line and the history behind it. Was lucky enough to be the only one on tour. Thanks Maki
Was perfect it’s really beautiful Great experience for me to see the liberty state so close and get to know better the history
Rob was an exceptionally knowledgeable tour guide covered anything and everything about the site the location history and story’s first hand of the day would highly recommend for anyone that isn’t from New York or even the country as we attended from the UK and was a great tour made better by Rob
Ray was a friendly and knowledgeable guide
Our tour guide, Emily, was friendly, enthusiastic and generous. We thoroughly enjoyed her commentary. We are so glad we did this tour. It was a highlight of our trip.
Great food tips in soho, China town and little italy!! Good histories and good vibes on the tour
Sensational tour with tim Douglas. Humorous and very informative. My travelling partners also loved it. Thank you
Would recommend this tour. Our guide Tim Douglas was very knowledgeable and engaging and made this a very interesting experience.
The tour was great! James Q was an amazing tour guide giving us information all the journey. I highly recommend this experiencie. Thanks from Argentina :)
Great tour - definitely worth doing made all the more special by tour guide Tim Douglas - thank you Tim!
Jason was very good and knowledgeable on this tour, also we was lucky as only 6 people on out tour so it was like a one to one if we had any questions would definitely recommend this to others. The observatory is amazing especially at night as on 102nd floor
Had a really fun time. Our guide, Tim Douglas, was incredibly knowledgeable and engaging. He talked to everyone and kept the tour group really immersed. It was rainy but it was still a great time despite the rain.
Excellent tour to experience the contrasts of the city. Jim shared his experiences and insights with us, which enriched the tour even more. Highly recommended for recharging your batteries after several days of walking around NYC.
Espectacular experience! Jorge was a great guide, very funny and very comfortable to be with (not to mention he speaks english and spanish fluently). Overall, I had a great time and I absolutely would recommend anyone to do this!
Jimmy was very engaging and approachable and like all of us, had a story about the day 9/11 happened. To hear from someone who actually experienced the disaster was unique.
Chris our tour guide was so knowledgeable, funny, and kind. A great tour of the spots you wouldn’t usually visit as a tourist in NYC!
My family of 6, including 4 kids ages 9-14, thoroughly enjoyed our tour with Tim Douglas. He was witty, informative, and took great care in getting to know his tour group and tailoring the tour to them. This was my kids’ first visit to Ground Zero and Tim’s tour spurred lots of good questions and hard conversations.
Chris was a brilliant tour guide. Lots of good knowledge about the city and its history. Included everyone by playing a song for them. A good way to see things you wouldn’t usually see. Thanks again Chris! From Georgia (Liverpool) & Graeme (Ireland) :)
Espectacular experience! Jorge was a great guide, very funny and very comfortable to be with (not to mention he speaks english and spanish fluently). Overall, I had a great time and I absolutely would recommend anyone to do this!
Jimmy was very engaging and approachable and like all of us, had a story about the day 9/11 happened. To hear from someone who actually experienced the disaster was unique.
Chris our tour guide was so knowledgeable, funny, and kind. A great tour of the spots you wouldn’t usually visit as a tourist in NYC!
A really good tour with fantastic detail from Jaclyn! She really helped with understanding the key elements and really showed her passion. Highly recommend.
Incredibly moving experience. The private tour with Maya was insightful; I loved hearing her story of being in NYC on 9/11 and what that was like from her perspective. The museum itself is lovely and very personal. Seeing the city from the observation deck at sunset and then into the evening was perfect. This is an absolute Must Do!
We chose the Ground Zero with VIP Museum tour. It's been a few months (and I regret that I cannot remember the name of our tour guides). Both guides were outstanding! The woman who handled the outside part of the tour was very friendly (also liked my red hat!) and made the effort to connect with everyone in the group throughout. She was very informative and her delivery kept things interesting and well paced. She was very respectful of the grounds and the information that she provided about the ground zero memorial and the fire station located nearby made us feel closer to those who experienced the chaos and losses firsthand. This extra effort made the tour unforgettable for us. We appreciate the details and the experience a lot and hope to book more tours when we return later in 2026.
Our guide Jett was the best. Super knowledgable and fun. A great experience learning about history in a casual exchange of ideas.
Steve was an incredible guide on the SoHo, Little Italy, and Chinatown tour. My girlfriend and I absolutely loved the experience. We’ve taken a lot of tours in many different cities, and he easily ranks among the best guides. His knowledge was impressive, his delivery was engaging, and his food recommendations were fantastic.
Steve was an excellent guide. Really insightful. Good size group. Good length of tour and easy walking. Brilliant value for money
Amazing trip!!A must see in New York. Our Tour guide Mark was vey knowledgeable and answered all of our questions… He was very helpful and fun!!
It’s a very informative tour. Our tour guide Joseph K was absolutely wonderful. He made the tour fun and had a lot of cool information that we didn’t even think of before the trip along with pictures of who and what he was telling us about. We visited in January and our group was a manageable size and he interacted with us along the way to make the tour feel more personalized. It was a great experience!
Felipe was very good as a host. We had a small group but it was a mighty one. I enjoyed every moment and the tour was incredibly incredibly in-depth and humbling.
Solange was the best guide I could’ve asked for! She knew what she was talking about and shared a lot of information and facts with us! 6 hours sounds long but it went by faster than I expected. We were a really small group of people so Everything was pretty easy! I booked with the GoCity Pass so no fees for me! Everyone was nice and friendly with each other!
We were only on the 9/11 Memorial tour with Kathryn. She made the experience well worth the cold temperature. Her personal insites in the complex added to our enjoyment of the tour.
Meghan is excellent.. knowledgeable, surreaywoth her presentation.. keep the group focussed and the same time entertained
We chose the Ground Zero with VIP Museum tour. It's been a few months (and I regret that I cannot remember the name of our tour guides). Both guides were outstanding! The woman who handled the outside part of the tour was very friendly (also liked my red hat!) and made the effort to connect with everyone in the group throughout. She was very informative and her delivery kept things interesting and well paced. She was very respectful of the grounds and the information that she provided about the ground zero memorial and the fire station located nearby made us feel closer to those who experienced the chaos and losses firsthand. This extra effort made the tour unforgettable for us. We appreciate the details and the experience a lot and hope to book more tours when we return later in 2026.
Our guide Jett was the best. Super knowledgable and fun. A great experience learning about history in a casual exchange of ideas.
Steve was an incredible guide on the SoHo, Little Italy, and Chinatown tour. My girlfriend and I absolutely loved the experience. We’ve taken a lot of tours in many different cities, and he easily ranks among the best guides. His knowledge was impressive, his delivery was engaging, and his food recommendations were fantastic.
Jake was wonderful! He shared stores from first hand accounts of September 11th but kept the tour light and super interesting
Interesting tour with very knowledgeable and engaging tour guide (Chris). Great way to see neighborhoods outside of Manhattan that you might not otherwise visit.
Celia was a great guide. Very knowledgeable and fun. She answered many questions and went at a great pace. Her direction when moving was on point.
This is a must see tour. Tim Douglas was our tour guide and he did not disappoint. He told us stories about some of the victims and helped us understand how Ground Zero was designed. It was very emotional to be where it all happened, but helps you to remember that day and how the world changed afterwards. The 9/11 Memorial & Museum is one of the best museums to see. There are so many accounts of that day in the museum. The One Trade Observatory is definitely worth experiencing. Would 100% recommend this tour!
Celia was beyond knowledgeable and can tell she loved doing tours. She made the experience as first timers very pleasant. Best part is our group photo will go on her fridge :). Don’t look anywhere else.
Chris was excellent! Great sense of humor and knew his stuff. We enjoyed our time and so did everyone else. Would absolutely do it again.
Had a fun tour of SoHo, Little Italy & Chinatown with Steve. Although I'm basically a "local," there's SO much I don't know about these areas, so I love to get the scoop from life-long residents. Steve regaled us with one fascinating historical story after another, always linking them to current or relevant news. I learned a lot about the colorful "underbelly" of life, law and economics in these places - fascinating!
Great tour, very informative, knowledgeable tour guide. Really enjoyed being able to visit areas outside Manhattan we wouldn’t have otherwise visited.
Very good experience I really recommend this! Chirs was very kind and funny on explaining everything and made us taste the best empanadas of NY! Thank youuuuuu
Very knowledgable tour guide! Chris was amazing. Tour was great. Saw lots of cool places like Bushwick and Jay-Z’s neighbourhood
It was totally worth it. The experience was so great and hilarious with the tour guide. We even played baseball 😁😁. Chris is the best!
Very overwhelming. Can get crowded at times. Plan on 2+ hours to get through it all. Lots of memorabilia from the building on display. Lots of walking.
John Anker Bow curated an interesting, well thought out and documented tour. Full of history, back stories and points of reference. Highly recommend John if you are looking for concierge level tour of some of the most important, iconic points of interest in the city.
Nicola was fantastic! Very energetic, engaging, super interesting choices of topics covered and we hit amazing works of art!
Nicola was an amazing tour guide who made the Met exhibits come to life. He made pieces and concepts approachable and his passion for art and educating others shines through.
Nicala was an excellent tour guide. He had some great stories and great sense of humor to add to the stories. His knowledge of the historical art and how it relates to things we would never know was interesting and valuable. Made it all worth it. Definitely got a good sense of the MET in 2 hours. Excellent job Nicala
Our guide was Kevin, and being an artist, he had a lot of interesting insights into the art behind this little city. He brought us to small highlights within buildings that most people miss.
From beginning to end, Charlie was the consummate guide! He gave wonderful nuggets of information on the history of New York City, the Statue of Liberty, and Ellis Island. He paced the tour perfectly with info sessions and free time to explore. His personality kept the group engaged completely!
Rob was a perfect guide. Thank you very much. He explained a lot of interesting things about the place! Very good !!!!!!!
Marc was engaging and incredibly knowledgeable of his subject matter. He answers questions well and keeps meticulous track of his tourists. I highly recommend taking his tours.
Ray provided fun facts throughout the tour! I enjoyed learning about and experiencing the Burroughs. Thanks for a great day 😀 Respond to review
This tour was worth the price. We had a great time and enjoyed some delicious food options thanks to the advice of Ray R. the tour guide.
Excelent experience with Ray, all very good, his explication were very easy to understand, he joke about something’s making the experience more fun and interesting 5 stars ✨ Respond to review
Great day out, visiting many of the main attractions amongst others. Our guide, Ray R, was very friendly, knowledgeable and informative.
We had the best time with Rey, he was a great tour guide, he was really attentive to all of us. I would absolutely recommend it to anyone that wants to visit the most of Brooklyn, Bronx and Queens.
Jess was an amazing guide for this tour, since he’s a professor, he explained pretty complex concepts very clearly before telling about what actually happened. I personally don’t have much background in finance, but it was still interesting and clear. Me and husband are pretty introverted people, however, we still felt comfortable chatting with him. Best guide I ever had!
Arun is an excellent tour guide! I would want him to be my tour guide on any of my tours:) He explains what happened on 9/11 very well. I left feeling like I learned a lot more about each moment of the day, each building that was attacked; as well, he cleared up questions I had without me even asking them. What was really amazing was the way he spoke about the people. From the victims, to the heroes; the families to the survivors, he shows so much compassion and warmth for them all. His stories made me feel so close to people I have never met. Now that is a great story-teller. The only thing I would have changed is doing the tour of the museum with him. Thanks, Arun! You made learning about such an awful day in our history easy to get through by the flow of your tour. You gave your personal stories, the facts, survivor stories, etc all at the right times. It made for learning about a terrible tragedy bearable and set us up just right for the museum. Thanks again! It’s easy to see and feel you love what you do!
Our guide Steve was very knowledgeable and friendly. He was engaging as well as entertaining. We’ve been to New York over 1/2 a dozen times but we learned so much more on this tour than most others we’ve been on. Food and adventure was top notch!
Out of all the tours I looked at, NYC in a day:Statue of liberty, times square, and more by far had the most value and brought us everywhere we wanted to go. Yes, the tour is long, and does involve a lot of walking, but there are still times that give you an opportunity to rest and there is also an hour long lunch with plenty of them to rest. Overall, I had an amazing experience, and my tour guide Cale was amazing. He is extremely friendly, passionate and truly made everything interesting and fun and even though the route for the tour itself is good, he made it a great tour and a very personable experience.
Charlie was knowledgeable, personable, smart and humorous. He took great care of his group and we had a great and educational experience.
Joseph was the best! Super entertaining and incredibly knowledgeable. He made the whole experience enjoyable and engaging from start to finish
peter was best in the times square broadway tour. lot of insights and new info and knowledge. i really learnt a lot about broadway
Steve was great. Sharing his personal experience growing up in NYC added a lot to the experience. This is the third time that we have taken this tour.
Our guide was knowledgeable about 9/11 and had a story to share about her family member who worked at the World Trade Center. She took us to visit many areas, where our guide informed us about the structures that remained after the tragedy. The firehouse, Ohara’s pub, and the church. The information about the Oculus sundial, and how each individual who lost their life on 9/11 are honored on their birthday, and so much more. I highly recommend the guided tour!
It was so fun! Our tour guide Steve was amazing and was really funny and awesome with a lot of cool information about New York City with great stories of his. Would definitely recommend it to anyone looking for something to do in New York!
Amazing! A great tour guide. He had and shared, so much local knowledge, both past and present. We loved every minute. Highly recommand. Thanks Respond to review
What a day! It was bitterly cold with a little snow, a little rain, a little fog and a little more fog. And our experience was great - mainly because of our tour guide, Ken! He was so apologetic about the weather and did his very best to make it a fun and interesting tour. He delivered! Thank you, Ken, for all the information! Who would have thought this grand statue is only as thick as two pennies back to back? Highly recommend and hope you get Ken!
Tim was an excellent tour guide. He made a point to know everyone's name to learn everyone's name in the and used our names when he was speaking to us, which is important to draw us into the moment. His stories were poignant and empathetic. You will be incredibly lucky if you get Tim as your tour guide.
Tim Douglas was an amazing guide. He was knowledgeable and allowed the group to be interactive with the experience. Would definitely recommend to others.
Good tour of Times Square and Broadway, very interesting. Claire was a very good guide, well prepared and really committed to give us a whole picture of the neighborhood. She very friendly and professional
A very enriching and fun your of these three neighborhoods. A great way to learn and enjoy the sights. Felipe was very knowledgeable and his pacing was excellent.
The guide is very knowledgeable on the subjects and presentation. Very much enjoyed the tour. She did a great job!
very informative and interesting tour Ray R knew lots of history of the local areas and was a great tour guide and recommended good areas
What an excellent way of seeing NYC. Ray R was terrific and a font of knowledge. Thank you and would recommend to anyone wanting to see an NYC overview.
Ray R. was our tour guide and he was knowledgeable, funny & took good care of us! Definitely recommend the tour for anyone!
Incredible experience. Our Tour guide Ray R was fantastic, very knowledgable and gave us a good laugh ! Would highly recommend if you’re wanting to see the different boroughs of NYC. We would have loved to experience more of Queens, as we only stopped at Corona Park. but other than that it was brilliant. Plenty of stops for pictures and food. Thank you Ray for a great day out!
I am a teacher with a Doctorate in Political Science and I wish I could take Ray into a classroom to talk about the NY culture and history the way he did with our group for the past 6 hours today! Ray’s vast knowledge of NY history, art, architecture, music and best places to eat is not only impressive it is fun to listen because he is a story teller at heart who changes NY accents on demand and quotes more movies like a movie critic. Ray’s warmth and thoughtful demeanor are what make him a stellar guide tour. If you are looking for a tour/ experience that combines fun and culture this has it all-
Ben was super knowledgeable and friendly. It was a great combo of history and financial context. I Learned a lot! If only the weather had been warmer!!
Russell was a fantastic guide. Having also been living and working in NYC on 9/11 (and first time visiting the memorial) his recount of the day was an accurate and emotional rendition of the day. Highly recommend.
Peter the guide was fantastic. got real good insights on the Hudson yards development, Manhattan and New york in general. strongly recommend.
This was our third time visiting the 911 Memorial and Museum. Our guide Russell, did an amazing job of explaining what we were seeing and experiencing. We learned several things about that terrible day that we had not heard before. He was very thorough, knowledgeable and made the tour a much better experience for us.
Out of all the tours I looked at, NYC in a day:Statue of liberty, times square, and more by far had the most value and brought us everywhere we wanted to go. Yes, the tour is long, and does involve a lot of walking, but there are still times that give you an opportunity to rest and there is also an hour long lunch with plenty of them to rest. Overall, I had an amazing experience, and my tour guide Cale was amazing. He is extremely friendly, passionate and truly made everything interesting and fun and even though the route for the tour itself is good, Cale made it a great tour and a very personable experience.
Our guide Mark was excellent, he made the tour informative with some fun facts as well. Definitely recommend the 2 hour tour as a great way to see the Statue of Liberty.
We had a brilliant tour with Rob around the World Trade centre and the 9/11 memorials. He gave us the history of the area, what happened on that day from a general as well as personal experience from a New Yorker. He was informative and engaging.
We appreciated the detailed information provided by our tour guide, Tony. The 911 Museum was an emotional experience.
Owen Thompson was our tour guide he was very knowledgeable and delivered the whole tour in a really engaging but relaxed way
The tour guide, Liz, was incredibly friendly, easygoing, and knowledgeable. She included and interacted with everyone, including a small child on the tour. It was a pleasure to go on her tour.
The Dyker Heights Christmas tour was a truly amazing experience. My family thoroughly enjoyed the tour and seeing the lights. Our tour guide Jorge was awesome and provided so much interesting commentary to the trip. We would do this tour again for sure!!
Really interesting tour and well-prepared concerning the topics and the information. The guide was very kind and friendly
Thank you a lot for Meri ! It was very interesting ! We saw Chinatown like we would never have seen it. Thank you a lot ! It was a great expérience
Fantastic tour with Russell! He is extremely knowledgeable and his first-hand experience provided great insight into what 9/11/01 was like for New Yorkers. He’s very patient and a great group leader. He also has great pizza recommendations!
We had a great visit with our guide, Peter Sullivan. He gave us a interseting view of SoHo, Little Italy, and Chinatown with interesting stories
Jim was the perfect tour guide! He is extremely passionate and knowledgeable about the history of NYC. I highly recommend using this company and requesting Jim in particular for your tour.
Excellent tour of Soho, Little Italy and China Town. Mari has interesting information and history and relays it professionally in an easy to understand vocabulary. Would definitely recommend this walking tour.
Filepe was a lovely guide and made it an enjoyable experience. His sense of humour kept everyone engaged and made it a memorable time
Amazing tour, worth the time, Felipe was very informative and fun. Definitely a must go for those who travel solo and need a great company telling about stuff you wouldn’t know otherwise.
Walking tour was great and very fun! Felipe is a wonderful tour guide with so much knowledge of NYC. Gained new insight on stuff we wouldn’t have known.
Our guide, Ray, was amazing. His knowledge and insight as a New Yorker experiencing the day was impactful. Not only do you see the memorial but other spots that are significant to 911 and the days that followed. His stories are poignant.
Marc was fantastic. He was our guide. He provided thoughtful historical insight, enough time to ingest all we were seeing, and a great sense of humor. Marc is the man!
Jaclyn was an outstanding guide on our 9/11 Ground Zero tour. Her deep knowledge of the events, the memorial, and the history of the site made the experience incredibly informative and meaningful. She answered every question with clarity and patience, ensuring everyone in the group felt heard and understood. Most importantly, Jaclyn maintained a solemn and respectful tone throughout, honoring the gravity of the location without ever being overly dramatic. I highly recommend her to anyone visiting the 9/11 Memorial—she truly elevated what was already a powerful and emotional tour.
Jimmy was a great tour guide, we really enjoyed our trip! The tour was very informative and his ability to speak to the events of this day from a personal standpoint were super unique and interesting.
Our tour guide Marc was the sweetest person and kept us all entertained. He was also incredibly knowledgeable and had answers to all of our questions.
Our tour guide, Amy, was great! Very nice and energetic but also very knowledgeable with the history of the monuments. I learned a lot on this tour
Tour guide Amy was awesome: friendly, open, warm and sufficiently instructive. She was clear in her directions and delivered her content with energy and enthusiasm.
This tour was wonderful, Paul Kelly was our guide. He did a wonderful job sharing information, stories and personal experiences with us. I highly recommend this tour, I learned a lot and really enjoyed Paul as our guidez
Upon arriving at the meet spot we were welcomed by Steve. He was engaging and interesting - and best bit was that he was a born and bred NYC local. Was so fascinating to hear first hand about the areas he had lived in for so long, no just a script, he really knew the places we were walking through. He was great with our kids - chatting to them and answering their questions. He even dealt brilliantly (and professionally) with some other people on the tour who were rude and thought everyone else should wait whilst they sat down for a pizza. I would 100% recommend this tour - we loved seeing some areas of NYC that we’ve not before - but make sure you get Steve as he made the tour for us!
The tour was great, I learned a lot from Helene Zinszner. She is very smart and informative and she came very prepared with printed out photos and facts. The length of the tour was perfect and she dropped us off on the side entrance of the museum where we got to cut the main line. An experience I found very important and every American should go see.
Anthony was great. Very knowledgeable and was open to questions and discussions. Took great pictures of each group with the Statue of Liberty. He was very proud of his city.
Our tour with Paul was incredible, sobering, and surreal. The personal connection he had to Ground Zero was heartfelt and brutally honest.
Jim was amazing and so knowledgeable. I very much enjoyed his upbeat and joyful commentary. He also spent time with us just chatting about other things as well. Learned a lot. ✌🏼
Great tour customized based on group preferences - our guide was deeply knowledgeable about art, culture, and history. We lucked out getting a guide who is not only an artist, but also teaches art history and grew up in NYC using the Met as a resource. As amazing as the Met is, our guide made the experience even better! I wish we could have stayed longer.
Jimmy was fantastic, knowledgeable, warm, funny and honest, great experience integrated his personal experience with great insights
Jimmy was awesome! We enjoyed his firsthand account of 9/11. He knew the facts and took us to some various interesting memorials. Would highly recommend!
Maya was a great guide - Knowledgeable, sincere, and articulate. The entire experience was well worth it. We recommend to others.
We did this tour with Jimmy. My f as Mike and I were very impressed and loved the tour with Jimmy. His personal story of the day in New York made it a realistic account of the day and close feeling of what it was like. His knowledge of the hero’s and events on that dreadful day 24 years ago was the best part of his tour
Very fun tour! Our guide, Jim, was very knowledgeable and I learned a lot about NYC from him. The itinerary was good too and we saw a lot of cool sites of 4 boroughs in 6 hrs. Highly recommended.
The guided tour of the 9/11 Memorial was incredible. Jimmy, our guide, was knowledgeable and shared the history with also personnel experiences from that specific day. It made the experience so much more meaningful. Highly recommend taking the tour!
What a great experience! Tour Guide Erika was incredibly knowledgeable and interactive! We plan to go back to The MET on our next trip!
WOW – what an amazing Statue of Liberty tour today!! Emily was absolutely fantastic 🤩 So knowledgeable, super informative, and incredibly friendly. Nothing was ever too much trouble and she made the whole experience so much fun. Could not recommend her highly enough – 10/10, would do it all again!!
It was a very nice, funny and informative trip! Our guide, Jorge, was very nice and friendly. He gave us a lot of details about the places we visited.
Dave provided extensive information about the events and impacts of 9/11 on New York and the redevelopment efforts of the area impacted. While I had been to the site before, I learned alot of new things..
Such a fantastic tour with Jim and George. Jim was very entertaining and looked after us so well. It was great to see the other boroughs and we would highly recommend
Thanks to our wonderful guide Justin, this tour was wonderful! He knew a lot of a really interesting things about Hudson Yards, the High Line, and the Vessel, and he always kept the tour lively and entertaining. He was also super friendly and helpful. The tour was just the right amount of time and Justin kept us moving, both indoors and outdoors, taking into account weather. This tour would be great for anyone.
Jim whaler was expert in his knowledge and experience of both NYC and the job at hand, Statue of Liberty and Ellis island tour; he shows great enthusiasm and gets the crowd engaged. While it was a freezing day we stayed with Jim as he is captivating in his presenting.
Chris was an awesome guide, really clear and explained everything. Recommended! The tour is Beautiful, with a different perspective of NY
The Statue of Liberty and Ellis Island tour was an unforgettable experience and an absolute highlight of our trip. From the moment we arrived, everything was well organized and engaging, allowing us to fully appreciate the history, symbolism, and beauty of these iconic landmarks. Standing before the Statue of Liberty was truly awe-inspiring, and exploring Ellis Island brought powerful stories of hope, resilience, and new beginnings to life in a meaningful way. What made the tour exceptional, however, was our guide, Meri. She was incredibly knowledgeable, passionate, and engaging, sharing fascinating historical details and personal stories that made each stop come alive. Meri’s enthusiasm and depth of knowledge elevated the entire experience and kept everyone captivated throughout the tour. We cannot recommend this tour highly enough—especially if you’re lucky enough to have Meri as your guide.
Absolute 5 star tour with Claire! It was quite a large group but Claire managed to keep us all together in the busy area. We absolutely loved all the information and the sites we visited. Above all, Claire was amazing!
Sergio was an amazing tour guide and gave us very good information about the Statue of Liberty that I never knew and I am 52!! I'm still high from visiting Lady Liberty!!
Very nice and quick tour. Just enough. Tour guide was great! His name was Sergio. I would recommend the tour
This tour is a great way to see and learn about New York. Cale was very knowledgeable and the perfect guide. Would highly recommend.
Dave was a great your guide! Honestly, I thought I knew everything about 9/11 (I didn't), Dave shared so much more about this event than I could have imagined. Thanks for the eye-opening experience
Fantastic tour with Steve - very knowledgeable about the area and kept the group entertained. Lovely morning with small group.
Amazing experience, Justin had a lot of facts about the neighborhood and also great attitude. Super recommended, he is aware of the information and told us so much stuff we didn’t know about
I did a walking tour of the Oculus world trade center, 9/11 memorial, 9/11 museum, and the world observatory. This is a wonderful and informative tour! Well worth the price. Sergio did fantastic. He's very knowledgeable and respectful. Would highly recommend.
Took my family to see the Statue of Liberty. My mom (has had a hip replacement), 9-year-old son (who was having major GI issues) and 9-year-old niece were our crew. The tour was excellent and I'm so glad we signed up. My mom was able to keep up and the tour was perfect.
This was easily one of the best things we did while in NYC and it was all thanks to our tour guide Steve who added his own personal touch to the tour and shared such interesting information and facts that we otherwise would never had known. Living in NYC Steve knows so much and made the tour so enjoyable we didn't want it to end!
My only experience with this company is recently with Charlie as my tour guide, and I thought "I bet all the guides are as good as Charlie". Well....I was walking by another group from the same company and the group couldn't have appeared more uninterested in what the guide was saying (sorry to whomever the guide was of that group). Im glad Charlie was our guide. He was informative, animated, personable, and attentive to each individual in the group. He also took some time to give us his recommendations as a local New Yorker. If you go on the tour request to be paired with Charlie. 5 stars, thanks Charlie!!!
Steve our local tour guide, lived here all his life, was great. Good local knowledge and informative. We toured Chinatown, Little Italy and Soho. In all about 2 hours 15 with a coffee stop., Well worth it.
Great communication ahead of time, easy directions. Actual tour was well organized with a balance of free time and guide narrated. Owen was informative, funny and organized. I liked that we could leave Ellis island when we wanted
Absolutely amazing memorial, museum, and tour. Tony Di Sante was our guide and did a fantastic job! The memorial and museum were deeply moving and very emotional. Be prepared for a deeply profound experience, especially if you lived through the events of 9/11 like I did. I will need to go back and visit again.
The bus tour in New York was very nice. We saw many famous places and our guide, Chris, was friendly and helpful. The bus was comfortable and the tour was well organized. It was a great way to see the city. I recommend it. Respond to review
We wery much loved it , it was a very good experience . Our tour guide Chris , was very professional , gave us a very detailed explaining everywhere we went and was friendly too . The bus was comfortable
Chris provided very insightful & thorough commentary throughout the tour, providing information to us we otherwise would still not know. The locations we went to were areas we would not have necessarily gone to visit on our own, so we loved this about the tour. We loved our day - thank you
My daughter and I were celebrating her 16th birthday and we had a wonderful morning out with Jim guiding our tour. It was a wind chill of 5 degrees on the morning we went and we genuinely appreciated Jim providing great information inside before we went over to the islands where it was so frigid. He was so full of knowledge and excitement to share with us. He even made sure to get our pictures in a great location for keepsakes of our trip. He offered great insight and recommendations for our visit to the city as well. Truly a pleasure!
Jim was an amazing tour guide! He was extremely knowledgeable and genuinely enthusiastic about the tour! Great tour guide and great experience
Jim was a great tour guide. We live locally and learned a lot! We had adequate time to get off the bus and explore. We had a great lunch somewhere we likely never would have gone. The driving was also very smooth - thanks George!
Jason was a fantastic tour guide on the ExperiencesFirst team. He was knowledgeable, friendly, and energetic. Would highly recommend.
Great trip from start to finish. Driver was great and Chris was brilliant, there was nothing he didn't know. I would recommend this trip we seen loads things
Alex was great. Very passionate and informed. It was my first trip to the Met and my only regret is not being able to spend more time after the tour was wrapped. We just had other things scheduled. You could easily spend the whole day there!
Jake was fantastic. Knowledgeable and engaging. Interesting facts we never heard of. Aware of current events surrounding the monument and effects 9/11 had on the city.
I did this tour with my son. It is hard to keep a teenager engaged, Steve did this. Great stories and anecdotes, he knows his neighbourhood. Get on board!
Jaclyn was an amazing tour guide! She was very well spoken and we could tell she loved her job very much! She allowed us to learn about her life. She also took our needs into consideration since it was cold. The way she spoke about the history was very beautiful and was very respectful. She made this tour very enjoyable.
We learned so much about history of Rock feller center! We appreciate your care of us ,Ms. Mindy C. She is an amazing tour guide! Mindy always explained us passionately!
Rob was a beautiful guide, weelnprepared and friendly, good tour! Very interesting and the neighborhood is to be visited
We did the walking tour of NYC with John Bow on day 2 of our trip, and it was brilliant. John was friendly, funny and knowledgeable and the tour really set us up for the rest of the week. NYC is an amazing place and for a first time visit, I would highly recommend the walking tour - with John!
Was very fun and informative, Jacob gave us a really good tour of the area explaining and showing us what the area used to be and how it has changed for the better
Sergio was great!!! We gave us a grear expiriance and very good explanation of the statue if liberty. Kids and family friendly
Great storyteller… Very enthusiastic. Love Emily‘s knowledge and her ability to bring the past to life. Would highly recommend this tour. Respond to review
Jess was our tour guide. He actually is a retired attorney who worked for the SEC on Wall Street. He shared great stories about the history of the financial district as well as stories about some of the shenanigans! The tour was fun and interesting in spite of the cold weather! I recommend this tour to everyone who visits NYC!
Jayke brought the energy needed to go on a tour this cold December morning. It was freezing outside but boy did he make learning about Lady Liberty and Ellis Island unforgettable! He was charismatic and funny and was very detailed in providing history. I was excited to keep learning more and he was very kind and personable. Highly recommend this man as a guide.
This was a very interesting tour led by Felipe. I discovered many interesting stories about the boroughs! It helped me better understand the specific characteristics of the neighborhoods.
Kevin offered a great guided tour with excellent flow.. it has always a great prospective going through a museum with someone to provide an insight of how to approach the art or an artifact. Thank you Kevin.
My girlfriend and I wanted to see New York, but we had no idea where to start, if we had tried to do it ourselves we wouldn't have seen a 10th of what we saw with Tom. It was a great time and I would recommend him to anyone, he really knows what he's doing, and made us all feel very special.
Chris was excellent! He was lively, fun, informative, proactively shared plans for the day & reiterated important information like meeting spots, restroom stops, & times to regroup. He was a great photographer and even brought props! Only general feedback I’d share (not related to Chris) for future tours is for the company to squeegee the bus windows prior to the tour to make sure windows are easy to see and take pictures from. Also would recommend customers to arrive more than 15 minutes early and sit on the front right side of the bus as most sights were on the right during the route & at the front you’ll be first in line for snacks, photos, etc. Overall though, really great tour & would definitely recommend!
Had a great experience! Fun, very informative, great vibes, and good times! So much to learn and do! A definite must Chris was great!
Had a great experience on this tour with Chris tour guide. He provided lots of helpful and interesting insight into New York and surrounding areas.he was Very engaging, helping take lots of photos and answering any questions we had. Great tour and great tour guide.
This tour was a solid 10/10 experience from start to finish. Our tour guide, Chris, was amazing and really made the whole tour enjoyable. He was knowledgeable, friendly, and kept the energy fun the entire time. Everything was well organized, smooth, and stress-free, which made it easy to relax and enjoy the experience. Chris shared great information while also making sure everyone felt comfortable and included. The tour was worth every penny, and I’m so glad I booked it. I would definitely recommend this tour to anyone visiting and would absolutely do it again.
Bon guide excellent commentary good songs and supports to take picture : christ is a good man : to do again and to advice 👍👍👍👍
Chris is an amazing tour guide! Knows his stuff full of knowledge and patiently takes plenty of photos for everyone. Be nice if the trip ended where it started
Really great way to see more than just the main downtown Manhattan. Several stops where you can walk around, stop for lunch, bathroom breaks and lovely pictures. The guide, Chris, was extremely knowledgeable, spoke very clearly and provided a comprehensive history. He was not boring at all. A pleasant 6 hour experience during extremely cold weather! Definitely highly recommend! And new area to me in Brooklyn, called Dumbo, just overlooking the water. Upscale area. So much to see and learn about NY even though I have visited so many times
Emily was an excellent guide. Full of enthusiasm, facts, passion, and commitment, even in the midst of bitter cold winds. Thank you for sharing your knowledge and your personal family history, Emily.
The tour was very informative. Jim Q made it very exciting to learn new things. George got us through safely. Absolute wonderful experience!!!! Itinerary was stuck to so there was no surprise of shorter stops or missing stops. They were both very kind, would recommend to everyone who’s looking!
A great guide kind with clear explanations and personal experience sharing I was happy to have a precise idea of the story of Wall Street
Excellent tour outside 911 Memorial. Be prepared to walk outdoors, espein the cold. . Rob was excellent guide!!
Amazing tourguide Peter sullivan! Funny, interessing spots of New York and amazing history facts. Easy to understand. We Got to see New York from a different perspective
Tony was wonderful. He is a walking encyclopedia of knowledge regarding 911. He has a pleasant demeanor and was very accommodating in answering our questions.
Great way to view all of NYC. Thoroughly enjoyed Jim ( tour guide) info and stories. Amazing to see the Brooklyn bridge and listen to Alicia keys as we went over the manhattan bridge at the end. Thanks to our guide Jim Quinn and driver George!
Walked from the first ever Macy's to Vanderbilt and learned lots of fun and useful things about New York, its history and architecture. Bob was a great tour guide.
Sergio is as a brilliant tour guide around the 9/11 Memorial. He was happy to take questions and can adapt the tour to your own needs. I’d highly recommend.
Alex was our guide and he did a fantastic job! He was knowledgable and also made it fun. We would definitely recommend this tour and be sure to ask for Alex.
Meghan was an excellent tour guide and an encyclopedia of information. This was our second tour of the 9/11 Memorial and by far the best one.
Very good experience. These visits have been successful mainly due to our knowledgeable guide Jim. Jim is extremely generous and gives lots of details on the history of New York. He also care of the visitors. We warmly recommend this tour and hopefully you’ll have the chance to be guided by Jim. Sophie and David from Belgium
We did the High Line Chelsea tour today and really enjoyed it. Our guide, Peter Sullivan, was very knowledgeable and quietly witty, sharing interesting detail without it feeling over the top or rushed. It was cold, but the tour kept moving and stayed focused, which we appreciated. The pace was good and it added useful context to what we were seeing without trying too hard. A solid five star experience and well worth doing.
It was a short trip, but exactly what I was looking for. The guide was lovely and knowledgeable. Good if you want some history of the area and to familiarise yourself with the area too.
The guide was very precise and kind. I talked and told us about the memorial in a so personal way that would make us feel all the empaty with the moments he talked about. I would really reccomend it.
We had a great trip with Chris, who provided us great insights into the history and places of the outer burrows of NYC. His personal stories and experience from the city made this even more interesting! We can definitely recommend this tour!
Liz was a great guide! And she was very patient with my very eager 10 yr old! Liz is a native New Yorker and was very knowledgable. Although not the best time of year (super cold!) we highly enjoyed the tour. About a hour spent outside so be prepared for the weather. Very touching stories.
The tour overcome my expectstion. It was great to see different places in New York. The real New York as our outstanding guide Jim said. Congratulations to all team.
The tour was full of great information and the guide was very friendly and had time to talk a real positive experience and worth it.
Our guide, Sean, made the tour truly engaging with his deep knowledge of the history of the Statue of Liberty and Ellis Island, which he generously shared with our entire group. He went above and beyond by providing extra assistance to one group member who was in a wheelchair, always willing to help with a positive attitude. There was never a dull moment during the tour with Sean, and stepping on the Statue of Liberty Island itself and getting so close to the Statue of Liberty was an incredible experience. It was such a whole other level of happiness!
Definitely worth the price! It was cold but Charlie made sure we were inside where it was warm. I am not a history buff but Charlie made it soooo interesting and he is really knowledgeable about the Statue and Ellis Island that I was very attentive! I recommend taking the tour! If you want to go inside the Statue it must be booked 7 weeks in advance and there are strict background checks.
Charlie was very knowledgeable on his history and helped us navigate quickly through the tour. The tour was a great experience.
Would recommend a longer tour would have liked more time around the grounds the tour gave a good history of the statue origination
Cicily was our guide and she was amazing!! The knowledge she has about the statue as well as the Island was phenomenal! Definitely a must do.
Me and my family really enjoyed this trip. Mr. Justin was a great tour guide and I hope he continues to do this job. He really made this experience great for my little daughter. She continues to tell us how she loved Mr. Justin. I hope we see him again in the future. Happy New Year🫶🏿
Angela was very knowledgeable, friendly, and entertaining. I highly recommend taking a tour with her! She was a breath of fresh air.
Our guide Dave did a great job with history and story telling. He had a lot of personal knowledge that really helped connect things.
Joseph was an excellent knowledgeable and friendly tour guide. Despite the freezing conditions he gave a thoroughly professional tour and was helpful to everyone on the tour. Would wholeheartedly recommend the tour to anyone who wants to know more about the history of the Statue of Liberty
Our private tour with Jorge was amazing! We saw so many things in just one day and his knowledge was incredible. We had 4 moms and 4 teens and he was able to keep us all happy and engaged all day. Highly recommend this as a way to see the NYC highlights in a day!
Our first time seeing the Statue of Liberty and Joseph, our tour guide, made us feel so welcomed and informed with so much history we didn’t know about. He was outgoing, funny, and attentive to making sure his group stayed together at all times. Best tour we’ve gone to yet and all thanks to Joseph!!!!!
Jorge was awesome and very knowledgeable about everything we viewed. It was a pleasure meeting him. He did a very great job. I can't wait to come back and do the tour again. It was a cloudy rainy day and missed a lot of views due to the dense fog so will definitely. E coming back. Probably the highlight of our whole trip.
Kevin is awesome!! He is the best knowledgable tour expert we have ever had. Highly recommended, you will learn a lot from him and much appreciated
This is a fabulous tour to do, our tour guide Chris was awesome he was very knowledgeable about all of the areas we visited and he made it a fun day out, this was very enjoyable I learnt a lot about the different areas of New York and got to see parts of NYC that I probably wouldn’t have otherwise seen, it was a 10 out of 10 experience for our family would absolutely recommend it especially if it’s your first time visiting this amazing place!
Absolutely wonderful! His knowledge and ability to articulate the story of the world trade centers was unmatched. My entire family enjoyed the trip.
Our guide, Claire, was super knowledgeable about history of the area, very professional, articulate and fun! Highly recommended and we plan to try other tours with her.
We went on the 911 Memorial tour our guide was Kevin who was super knowledgeable and hit just the right balance between History and empathy. Amazing.
Had an amazing time! Sergio was fantastic! He was full of knowledge and I learned a lot from him and truly appreciate his time.
Jim Wahler was our tour guide when my husband and I visited New York this past May. Jim was inclusive, knowledgeable, warm, and committed to creating a memorable experience for all of us in our group. I highly recommend this tour and having Jim be your guide as his love for New York, history and bringing people together is clearly evident.
Kevin who led the tour was very informative, great communication. And warmth and empathy for the tour . Gave a real understanding to what happened on 9/11 and after
Jim Quinn was amazing!!! A true NewYorker and Patriot!! He truly cares about his guests!! he genuinely tried to keep us as comfortable and safe as possible !!
Arun was very knowledgeable and was very inspiring to lead the group. He was kind and made sure everyone could hear him and ensure everyone was accounted for prior to departure. I was suggest him every time
Angela was knowledgeable and engaging. She even left our 10-year-old son wanting to learn more! Highly recommend! It’s also great to get tips from a local who knows the area inside and out!
Our guide was Jim W. & he was fantastic & a wealth of knowledge! Jim is an NYC local & provide awesome insights! He even took pictures of all of our groups which was super nice!
Our guide, Jim Quinn, was knowledgeable, compassionate and respectful…providing clear historical context while honoring the lives lost. His storytelling helped bring meaning to each site. I especially appreciated how the tour balanced facts with personal stories, making the experience both educational and deeply moving. I highly recommend this tour to anyone who wants to better understand the events of 9/11.
How a tragic event has turned into a remembrance,such detail involved everyday to remember the people who lost their lives
If there's such a thing as a perfect tour guide, it's Charlie from ExpreinceFirst. We took his tour of the Statue of Liberty and Ellis Island on December 31st, and it was the highlight of our stay in NYC. Charlie was beyond great -- professionally organized, keeping tabs on all clients, which isn't easy with a group. He dazzled us with his knowledge, but presented information in an enjoyable way that helped everyone pay attention. And he added personal touches that made historical information more understandable. All that, and he took the time to get to know us, his clients.
Charlie was our guide for a very cold day trip to Liberty and Ellis Islands. Charlie was empathic to our needs and was able to use his experience to get us on the boat fast and positioned in the best section of the boat that was warm. Charlie was exciting to listen to because you could really tell that he enjoyed telling historical stories about the Statue of Liberty and Ellis Island. He also knew the best spots to take photos. He was also right about the cafe at Ellis Island. It was very good. We highly recommend this trip
Our guide Ray provided a lot of history and facts about the boroughs of NYC. It was a very comfortable bus. It was a cold day so it was very nice to be able to come back into the warm bus in between stops. The stops were not all your typical touristy places which I appreciated. Highly recommend!
Fantastic tour! Tony Di Sante did a great job! Saw lots of things we wouldn’t have without the tour very emotional and informative, thank you so much
Ray R was great leading our 9/11 sites tour! Please ask for Ray R if you want a knowledgeable, experienced, and humorous guide who’s a native New Yorker.
Sean is your guide of all guides! He brings the incredible stories to life with such fascinating details. Thank you, Sean!! You made this once-in-a-lifetime experience the best I could have hoped for!
Anthony, our guide, was amazing. He was both entertaining and informative regarding the history of both the Statue of Liberty and Ellis Island.
I was born and grew up in Manhattan and have been to Liberty and Ellis Islands numerous times. Sean was by far the best guide I ever had. I also loved his personal and family stories.
Cecelia was a fantastic guide, she was very knowledgeable and delightful. We were able to experience a wonderful tour and learned a lot.
Great tour! I would highly recommend this company. I am super grateful we went with a guided option versus trying to navigate it ourselves.
The trip was amazing. All the better for having Anthony as our tour guide. We learned so much. He was fun, energetic and full of so much knowledge.
Our tour guide, Jim, did an outstanding job of explaining and giving us information. You can tell he had a passion for this topic. I have been on many tours. Jim is one of my favorite guides!
We had a tour of Liberty Island & Ellis Island and it was absolutely incredible. Our tour guide Jeff was so so brilliant and made the experience even better than it already was. I would recommend this to anyone and everyone!
The Statue of Liberty Express Tour with Ken was phenomenal! Ken made the experience a lot better with the information he provided, the stories he told, and the overall knowledge he had.
I went on the express tour with my mom and had a great time! Our tour guide Mari was very knowledgeable and did an excellent job telling the history of the statue.
Anthony was wonderful. He provided valuable information, great stories, positive energy, and a nice sense of humor! His tour enhances our experience.
Family of 9. Did the express tour and it was fantastic! Our guide Mindy C was knowledgeable, engaging and made the tour a highlight of our trip!
Erika was our tour guide, she is the best! Her being native to NYC was very valuable. She even gave recommendations for the rest of our trip.
We really enjoyed this guided tour — especially our 12 year old. He says Charlie was one of the best tour guides we’ve had.
Charlie, our tour guide, made it fun and educational for my sister and me. He was very New Yorker, moving at a fast pace at all times, but still allowing us time to take in the significance and history of the sites.
On our final day in New York, we took the Statue of Liberty tour with ExperienceFirst and Liz was our host. She was so much fun and informative — everything went smoothly and we really enjoyed it, thank you!
What a great experience! We did the 2 hour express tour and our guide Jason was excellent. Definitely a must do! Thanks.
I’ve been to NY few times before but it's the first time to the Statue of Liberty. Our tour guide Timothy was very informative and put effort into explaining about the city too, not just the statue. I highly recommend it!
Had a great tour with Joseph. The express tour was just right in terms of time. Highly recommend as a way to see the Statue of Liberty!
My family of 4 had a wonderful time on this tour. Timothy was an excellent guide. His storytelling made our experience so much richer than if we had visited on our own. Highly recommend!
Our kids say, "the jokes were great & his stories were amazing!" The tour was the highlight of our 13 & 15 year old’s NYC trip.
Ray, our guide, was fantastic and very knowledgeable. Very entertaining too. I would hope to have him as a guide again if I were to come back.
Our tour guide Chris was amazing. He grew up in New York and knows the city inside out. Everything was perfectly organized and the tour was excellently guided. The ideal mix of seeing and discovering a lot, great information, fun, famous sights and highlights – plus enough movement and time for photos. Highly recommended !
Founded in 2009, ExperienceFirst crafts thoughtfully curated premium private experiences for travelers who want more than a checklist of sights.
You’ll connect with local guides, chefs, artists, and other cultural insiders who share fresh perspectives on some of the world’s most captivating places.
Every detail is designed to remove friction and add depth, so your journey feels effortless yet unforgettable.
